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Managing Domains Service Type: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access, DNS control Overview This article provides details on managing domains within your AccountCenter. If you are looking for domain registration information, including managing WHOIS info, ... Applies To: All Service Types

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Managing Domain Registrations Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview This article is an index of articles for managing domain registrations within your AccountCenter. Registering a New Domain For step by step instructions with screen shots, ple ... Applies To: All Service Types

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What is a domain auth code? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Overview A domain authorization code is a unique 6 to 32 character code assigned to a domain. It is designed to prevent fraudulent or unauthorized transfers. This code is an extra safety f ... Applies To: All Service Types

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What is domain locking? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview Domain locking is a free security enhancement offered by (mt) Media Temple to prevent unauthorized transfers of your domain to another registrar or web host by "locking" your dom ... Applies To: All Service Types

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What is an access domain? Applies to: Grid Difficulty: Easy Time: 10 Tools needed: AccountCenter access Applies to: (ve) Difficulty: Easy Time: 10 Tools needed: AccountCenter access Applies to: Premium WordPress Difficulty: Easy Time: 10 Tools needed: AccountCenter access Overview This article provides all t ... Applies To: (ve), Grid

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What is the difference between a primary domain, alternate domain, and a subdomain? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Primary domain Your primary domain is simply the domain you used to purchase your server. The main controls f ... Applies To: All DV, Grid

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How do I add a domain or subdomain to my server? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview It's easy to add a domain or subdomain to any of your (mt) Media Temple servers. A subdomain is a domain that is part of a top-level domain. For example, example.com is a top-le ... Applies To: All Service Types

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Can I have a static IP address on the Grid? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Overview To better answer this question, we must first explain how IP addresses work on the Grid. Due to the architecture of the Grid, incoming and outgoing connections will function differently. By default, your Gr ... Applies To: Grid

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How can I create an SPF record for my domain? Applies to: Grid Difficulty: Easy Time: 10 Tools needed: AccountCenter access Applies to: All DV Difficulty: Easy Time: 10 Tools needed: AccountCenter access Applies to: (ve) Difficulty: Easy Time: 10 Tools needed: AccountCenter access Applies to: Premium WordPress Difficulty: Easy Time ... Applies To: (ve), All DV, Domain Registrations, DV, DV Developer, Grid

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How do I move my websites between Grid services? Applies to: Grid Difficulty: Hard Time Needed: 120 Tools Required: SSH, FTP Client, DNS Control Overview Moving a site from one Grid to another can vary in difficulty and time-investment depending on what needs moving. Before you begin, you will of course need to have two Grids. You may ... Applies To: Grid

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How do I create an SRV record? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview An SRV record is a special type of DNS entry used to specify not just an IP, but also a port. (mt) Media Temple only uses SRV records to allow automatic configuration of some mai ... Applies To: All Service Types

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Domain validation & verification Applies to: Domain Registrations Difficulty: Easy Time Needed: 5 min Tools Required: Email access Overview Beginning January 1, 2014, new ICANN rules related to domain registration ownership are in effect for all registrars. The new rules require that a domain's registration be validated ... Applies To: Domain Registrations

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Setting up private nameservers Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Overview This article explains how to use your DV server as an authoritative nameserver using o ... Applies To: (dv) 4.0, DV

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How do I enable domain privacy for my domain? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview Domain privacy is a service provided by (mt) Media Temple and protects your personal contact information. From your AccountCenter, you can access this feature. Instructions 1. ... Applies To: All Service Types, Domain Registrations

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How do I register a new domain? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview You can register any .com, .org, .net, .info, .biz, .co, or .me domain name directly through your AccountCenter or through the (mt) Media Temple website. Domain registrations are ... Applies To: All Service Types

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Which domains can I register with (mt) Media Temple? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview (mt) Media Temple is able to register or accept transfers for the following top-level domains (TLDs): TLD Price .com $15 .net $15 .org $15 .info $15 .biz $15 .co $29 . ... Applies To: All Service Types

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What are my options for managing DNS on the DV? Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Overview The DV and DV Dedicated hosting products include the option to manage DNS within your server instance in place of the default DNS controls available within the (mt) AccountCenter. This article explains the ... Applies To: All DV, DV, DV Dedicated

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How do I transfer my domain registration to or from (mt) Media Temple? Applies to: All Services Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview This article outlines the general steps for transferring a domain registration. It is relevant for transfers both to (mt) Media Temple and away from (mt) Media Temple. (mt) Media Tem ... Applies To: All Service Types, Domain Registrations

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Reasons for a domain transfer to fail Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Overview There are several common reasons why a domain registration transfer can fail. Awaiting owner response/approval This error is reported when the current registrant/owner did not approve the tra ... Applies To: All Service Types

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Making directories browsable, solving 403 errors Applies to: Grid Difficulty: Medium Time: 10 Tools needed: FTP, plain text editor or SSH, vi knowledge Applies to: All DV Difficulty: Medium Time: 10 Tools needed: FTP, plain text editor or SSH, vi knowledge Overview Make a directory web-browsable. For example, if you have several file ... Applies To: All DV, Grid

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How do I set the default site for an IP address? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview You can select and change which of your domains your IP address points to by making a simp ... Applies To: (dv) 4.0, DV

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Adding Internationalized Domain Names Using Punycode Overview Punycode is a encoding syntax which allows a Unicode (UTF-8) string of characters to be translated into the basic ASCII-characters permitted in network host names. Accordingly, it is commonly used for internationalized domain names. You have the ability to add international domain nam ... Applies To: All Service Types

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Add or Delete Domains and Domain Aliases in Plesk Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This guide will show you how to add or delete a domain or a domain alias for your DV serve ... Applies To: (dv) 4.0, DV

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Understanding the dig command Applies to: All Service Types Difficulty: Medium Time Needed: 10 Tools Required: None Overview The command dig is a tool for querying DNS nameservers for information about host addresses, mail exchanges, nameservers, and related information. This tool can be used from any Linux (Unix) o ... Applies To: All Service Types

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How can I test or preview my website before switching DNS? Applies to: Grid Difficulty: Easy Time: 10 Tools needed: AccountCenter access Applies to: DV Difficulty: Easy Time: 10 Tools needed: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time: 10 Tools needed: Plesk administrator access Overview There are a few different wa ... Applies To: (dv) 4.0, DV, Grid

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How do I point my domain to Virb? Applies to: Virb/Domain Registrations Difficulty: Easy Time Needed: 5 Tools Required: AccountCenter access Overview Virb is a popular professional website builder. This article will show you how to point a domain registered through (mt) Media Temple to your Virb services. You will need t ... Applies To: Virb

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How do I enable CloudFlare? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview CloudFlare ... Applies To: (dv) 4.0, (ve), Grid

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How do I transfer a domain to a server on another (mt) account? Applies to: All Service Types Difficulty: Medium Time Needed: 60 Tools Required: FTP client, AccountCenter access Overview This article provides the best way to move a domain between two (mt) Media Temple accounts. In this tutorial, we will move example.com between Account A and Account ... Applies To: All Service Types

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How do I assign an IP address in Plesk? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This article will walk you through moving a domain on your DVDV server from one IP address ... Applies To: (dv) 4.0, DV

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Email Troubleshooting - New Domain Checklist and DNS Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Email account, DNS control Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: Email account, DNS control Overview If you've just pointed your domain over to (mt) Media Temple, please go through this art ... Applies To: (dv) 3.5, (dv) 4.0, DV, Grid

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What is a domain warning for 1-Click installations? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access and DNS control Note: This article assumes that you will be taking your site live upon installation. If you're site is still in development, you may continue to use your access domain to preview your si ... Applies To: Grid

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Using the Point to Another Server tool Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview You can easily move your DNS zone file from one server to another on your account. CAUTION: When using this tool to point a domain from a Grid to a DV or DV Developer, custom D ... Applies To: All Service Types

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How do I point my mail to Google Apps? Applies to: All Hosting Platforms Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access, Google Apps account Overview Google Apps is a service from Google providing independently customizable versions of several Google products under a custom domain name. Requirements ... Applies To: All Service Types

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How do I edit my domain's nameservers? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview This is a quick step-by-step walkthrough for changing your nameservers in the (mt) Media Temple AccountCenter. Nameservers are responsible for resolving, a special process in wh ... Applies To: All Service Types

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Why is my domain not showing up yet? Applies to: All Service Types Difficulty: Easy Time: 10 Tools needed: None Overview There can be several reasons as to why your website is not yet displaying. This article is a technical introduction to DNS and nameservers, with a focus on how they work in the context of web hosting. ... Applies To: All Service Types

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How can I change the DNS records for my domain? Applies to: All Service Types Difficulty: Easy Time: 10 Tools needed: AccountCenter access CloudTech Can Help! If you’re having trouble with the steps in this article, additional assistance is available via CloudTech, our premium services division. Our expert engineers can tweak and tun ... Applies To: All Service Types

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How do I edit my domain's WHOIS information? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview The term WHOIS is a query and response protocol used to find information on domain names, IP addresses, domain hosts, and networks. This is publicly accessible information. Req ... Applies To: All Service Types

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How do I add a subdomain to CloudFlare? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview You can easily add a subdomain to your CloudFlare service. This article will show you how! A subdomain is a domain that is a subsection of what is often called a parent domain. For example, ... Applies To: Grid

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Basic troubleshooting & tips for CloudFlare Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview CloudFlare ... Applies To: (ve), All DV, Grid

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(mt) Media Temple's DNS/Nameserver information Applies to: All Services Difficulty: Easy Time: 5 Tools needed: None Overview This article shows the (mt) Media Temple nameserver information. It is intended for customers who have previously registered their domain name with a third-party domain registrar, such as Network Solutions, and ... Applies To: All Service Types

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How can I lower or raise the TTL for my domain? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview It is possible to raise and lower the TTL (Time To Live) value for your domains hosted at (mt) Media Temple. TTL is the value that determines how long your current DNS settings ... Applies To: All Service Types

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Flushing DNS Cache Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Introduction When your computer visits a website for the first time, it stores the website's DNS information in a local cache. The next time you visit that website, it will first look at this cache for a ... Applies To: All Service Types

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Create a temporary "Under Construction" page Applies to: Everything Difficulty: Easy Time Needed: 7 Tools Required: FTP or SSH Overview Having an "Under Construction" page for your website can be useful in a variety of cases. The main goal of such a page is to hide your usual website while it is in an undesirable state. Provide a ... Applies To: All Service Types

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Domain Disputes Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Overview This article explains (mt) Media Temple policy related to domain disputes. Defining ownership Account Owner. The highest authority of a single specific Account is the Account Owner. Individua ... Applies To: All Service Types

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Ordering additional IP addresses Applies to: All DV & (ve) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview This article provides you details on how to purchase additional IP addresses for any DV server or (ve) Server. By default, all (mt) Media Temple services come with one IP address ... Applies To: (ve), All DV

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How do I override the Autodiscover service for my domain? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview (mt) Media Temple servers are pre-configured with Autodiscover. The Autodiscover service makes it easier to configure email clients like Outlook 2011 and some mobile phones. Req ... Applies To: All Service Types

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Managing reverse DNS records for your server Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Overview Because of the shared nature of the Grid, the reverse DNS record for the server is already set. It will come up as something simila ... Applies To: All DV, Grid

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What is my server's IP address? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview Every (mt) Media Temple hosting service has an IP address associated with it. This article will show you how to locate this in your Server Guide. Instructions Log into your Acc ... Applies To: All Service Types

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Understanding TTL (time-to-live) Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Overview Time to live is what dictates how long it will be until your computer refreshes its DNS related information. For example, the IP address your domain name points to or where your MX records are d ... Applies To: All Service Types

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DNS Explained Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Domain Name A domain name usually consists of two or more parts (technically labels), separated by dots. For example: mediatemple.net. The rightmost label conveys the top-level domain. Each label to the ... Applies To: All Service Types

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What is a WHOIS search? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Overview A WHOIS search will provide information regarding a domain name, such as example.com. It may include information, such as domain ownership, where and when registered, expiration date, and the na ... Applies To: All Service Types

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How do I use the Redirect Domains tool? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview The AccountCenter contains a powerful and easy-to-use tool to create redirects for your Grid hosted domains. This simple GUI, graphic user interface, allows you to create a 301 Redirect comma ... Applies To: Grid

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How do I disable the CloudFlare service? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview The CloudFlare service can easily be disabled for any domain, at any time, in your AccountCenter. Instructions Log into your AccountCenter. On the Overview page, scroll down to ... Applies To: (dv) 4.0, (ve), Grid

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Why am I seeing a CloudFlare error message? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview On ocassion, you may encounter an error message with CloudFlare. This article address the most common errors. Common error messages "Error processing request" Sympto ... Applies To: All Service Types

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How do I transfer a domain to another server on my account? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview You may find you want to move a domain between two servers on the same (mt) account. The following steps will show you how to point the DNS for that domain to the new server. You ... Applies To: All Service Types