Can I change my Primary Domain Name on my Account? DETAILS: You can change your primary domain name associated with your service by submitting a support request via the AccountCenter. Please include the new domain name and state that you have reviewed the info in this KB article. Please make note of the following points: 1. All future logins ... Applies To: All Service Types

What are my options for managing DNS on the (dv)/(dpv)? The (dv) Dedicated-Virtual Server and (dpv) Nitro hosting products include the option to manage DNS within your server instance in place of the default DNS controls available within the (mt) AccountCenter. This article explains the scope and usage of this functionality. NOTE: Text in this col ... Applies To: All (dv)

(dv) Adding a New Domain to your Server This guide will show you how to add a domain for your (dv) Dedicated-Virtual. This method can also be used to add a sub-domain if needed. Add Domain within the AccountCenter In order for your newly added domain to resolve correctly you must also add a zone file for your new domain. This zone ... Applies To: (dpv) Nitro, All (dv)

How can I receive my domain's auth code? The following article will show you how to email your domain's authorization code to the admin contact for your domain.You will only have this option if the domain is registered with (mt) Media Temple. NOTE: You only need your authorization code if you are transferring your domain away from ... Applies To: All Service Types

Domain registration information The information in this article is specific to (mt) Media Temple's domain registration service. If you have registered your domain with another company, please consult your specific registrar's website. DETAILS: Fees: First domain - (mt) Media Temple allows new and existing clients to regist ... Applies To: All Service Types

Why is my domain not showing up yet? A small introduction to DNS and Name Servers and how they work. DETAILS: The Domain Name System (DNS) is the mechanism that translates Internet domain names preferred by users, such as example.com, into IP addresses used by computers, such as 10.0.0.1. This translation is required because the ... Applies To: All Service Types

How do I transfer the registration of my domain name to (mt) Media Temple? This article will provide the instructions to initiate a domain transfer for the registration of your domain. STOP: Domain transfers involve third parties with their own requirements outside of (mt) Media Temple. WE ENCOURAGE YOU TO READ THE FOLLOWING BEFORE PROCEEDING. Once you have read the ... Applies To: All Service Types

How can I change the DNS records for a domain I registered/host with (mt) Media Temple? You can easily edit the zone file for your domain in our AccountCenter. This zone file houses information about your domain, including what IP address maps to various aspects of your domain, such as subdomains and mail services. UPDATE: As of June 1, 2009 you can now edit the 'A' record for ... Applies To: All Service Types

Understanding TTL (time-to-live) What is TTL or Time to Live? TTL, or Time-to-Live, is the length of time for when a zone file is set to expire. This is usually expressed in number of seconds. If you ask your local DNS server (usually provided by your ISP) for an Internet address, the server will figure out where to find an au ... Applies To: All Service Types

DNS Explained DETAILS: Domain Name: A domain name usually consists of two or more parts (technically labels), separated by dots. For example mediatemple.net. The rightmost label conveys the top-level domain. Each label to the left specifies a subdivision or subdomain of the domain above it. Note that "sub ... Applies To: All Service Types

Changing your domain's name servers, domain lock status, and modifying your Whois info. Quick step-by-step walk-through on modifying your name servers and WHOIS info in the (mt) Media Temple AccountCenter. DETAILS: First you will want to login to the AccountCenter. From the 'DOMAINS' menu select the domain you would like to edit. On this page (near the bottom of the page if thi ... Applies To: All Service Types

(mt) Media Temple's DNS/Nameserver information This article is intended for customers who have previously registered their domain name with a third-party domain registrar, such as Network Solutions, and who need to use their domain name with a (mt) Media Temple hosting service. DETAILS: NOTE: Correct domain name modification/transfer ... Applies To: All Service Types

Important note regarding "domain forwarding/pointing" This is an important note regarding the "domain forwarding" feature offered by register.com DETAILS: Many common domain registrars offer a service called "domain forwarding", or "domain pointing". Using this feature usually involves inputting the "IP address" of your hosting service so that y ... Applies To: All Service Types

Performing a WHOIS search A WHOIS search will provide information regarding a domain name, such as mt-example.com. It may include information, such as domain ownership, where and when registered, expiration date, and the nameservers assigned to the domain. There are many free websites that will allow you to perform a WH ... Applies To: All Service Types

(dv) HOWTO: Setting Up Private Name Servers This article explains how to use your Plesk (dv) Dedicated-Virtual Server as an authoritative Name Server using one or two domains. WARNING: Unsupported Article The methods described in this article are to be attempted by ADVANCED USERS ONLY. The steps to upgrade your server to a different v ... Applies To: All (dv)

Understanding the dig command The command dig is a tool for querying DNS nameservers for information about host addresses, mail exchanges, nameservers, and related information. This tool can be used from any Linux (Unix) or Macintosh OS X operating system. The most typical use of dig is to simply query a single host. Run t ... Applies To: All Service Types

Creating an alternate domain What is an alternate domain? On (mt) Media Temple services an alternate domain is simply an additional domain on your (mt) service. For example, your primary domain may be mt-example.com, but you can have an alternate domain of alt-example.com. An alternate domain will function as its own webs ... Applies To: (gs)

Transferring a domain to another (mt) Media Temple Account This article provides the best way to move a domain between two (mt) Media Temple accounts. In this tutorial we will move mt-example.com between account A and account B. If you perform these steps correctly you should have little downtime. Step 1: Make sure your website's software can run und ... Applies To: All Service Types

How can I remove an alternate domain on the (gs) Grid-Service? DETAILS: The following steps will remove an alternate domain and it's accompanying zone file on your (gs) Grid-Service. Log into your (mt) AccountCenter Select alt-example.com from the Domains drop-down menu. Under the DNS Zone section click Remove Zone Please read the warning messages and ch ... Applies To: (gs)

(gs) What is an "Access Domain"? This article explains Access Domains, and what they are commonly used for. DETAILS: The Access Domain is a unique hostname that assigned to each (gs) Grid-Service. It will look something like this: s#####.gridserver.com '####' is used as an example and would be replaced the unique 'site numbe ... Applies To: (gs)

Creating a subdomain In the Domain Name System (DNS) hierarchy, a subdomain is a domain that is part of a larger domain. For example, sub.mt-example.com, store.mt-example.com , blog.mt-example.com are subdomains of the mt-example.com domain. We use these for our 1-Click installers on the (gs) platform. On the ( ... Applies To: (gs)

How do I set up a domain name I registered with a third-party? The following are the steps needed to Setup a domain name registered by a third-party registrar. Register your domain with your third-party registrar. Contact your registrar's support or use your registrar's website to change the name servers to ns1.mediatemple.net and ns2.mediatemple.net. T ... Applies To: (gs)

Flushing DNS Cache When your computer visits a website for the first time, it stores the website's DNS information in a local cache. The next time you visit that website, it will first look at this cache for any previous visits. While this is a very efficient method it can cause problems if DNS information has j ... Applies To: All Service Types

How can I test/preview my website before switching DNS? How to test your websites before changing your DNS settings using your computer's 'HOSTS' file. TIP: For (gs) Grid-Service hosting you can test your site via the access domain. See this article for more information about access domains. To test your website before DNS propagation has comple ... Applies To: (gs)