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Creating additional FTP/SFTP users Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access or root access, SSH, vi knowledge Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk adm ... Applies To: (dv) 3.5, (dv) 4.0, DV, Grid

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How do I enable root access to my DV? Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview "Root" is the superuser of your server, with wide-reaching access privileges. In some rare cases, enabling root access may be required when configuring your server. Root access is not enabl ... Applies To: All DV

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An introduction to the root user Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: None Overview The root is the user name or account that by default has access to all commands and files on a Linux or other Unix-like operating system. It is also referred to as the root account, root user, and the su ... Applies To: All DV

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Installing YUM on a DV server Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: None Overview YUM is a package manager for CentOS, the operating system provided with your DV server. It allows automatic software installation, inc ... Applies To: (dv) 4.0, DV

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Edit PHP Safe Mode on a DV Server Applies to: DV Difficulty: Easy Time: 10 Tools needed: SSH Applies to: DV 4.0 Difficulty: Easy Time: 10 Tools needed: SSH For a discussion of Safe Mode and security, please see PHP Safe Mode, Problems, and Workarounds first. Disable Safe Mode Globally in SSH You can edit your php.ini ... Applies To: All DV

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Understanding the dig command Applies to: All Service Types Difficulty: Medium Time Needed: 10 Tools Required: None Overview The command dig is a tool for querying DNS nameservers for information about host addresses, mail exchanges, nameservers, and related information. This tool can be used from any Linux (Unix) o ... Applies To: All Service Types

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Connecting via SSH to your server Applies to: Grid Difficulty: Medium Time: 20 Tools needed: AccountCenter access, SSH enabled Applies to: DV Difficulty: Medium Time: 20 Tools needed: AccountCenter access, SSH enabled Applies to: DV Developer Difficulty: Medium Time: 20 Tools needed: AccountCenter access, SSH Applies to: ... Applies To: (dv) 4.0, (ve), DV, DV Developer, Grid

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How can I edit the php.ini file? Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: AccountCenter access, SSH enabled, FTP client, plain text editor Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk or SSH access Overview The php.ini file is the default configuration file for ru ... Applies To: All DV, Grid

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How do I make my FTP timestamps display the correct time zone? Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, root, vi knowledge Overview This article will show you how to modify the FTP timestamp settings to reflect your server's local time zone. This is useful in situations where the FTP log files show a different defa ... Applies To: All DV

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KB Test Article Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Overview This article provides some basic troubleshooting steps to follow for CGI and Perl scripts. This article i ... Applies To: (dv) 4.0, DV, Grid

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Common SSH Commands Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: SSH Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH Overview This article is an introduction to finding your way around your server in SSH. It takes a Day 1 approach to SSH. Hit Enter or Retu ... Applies To: All DV, DV, DV Developer, Grid

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Using telnet Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: None Overview Telnet is often used when diagnosing problems, to manually "tal ... Applies To: (ve), All DV, Grid

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Using the history command Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: SSH Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: SSH Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: SSH Overview All of our services are currently running on Linux. In Linux, ther ... Applies To: (dv) 4.0, (ve), Grid

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Using SSH keys on your server Applies to: All Service Types Difficulty: Medium Time Needed: 20 Tools Required: SSH READ ME FIRST This article is provided as a courtesy. Installing, configuring, and troubleshooting SSH keys is outside the scope of support provided by (mt) Media Temple. Please take a moment to review t ... Applies To: All Service Types

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Tunnel local MySQL server through SSH Applies to: Grid Difficulty: Medium Time Needed: 10 Tools Required: SSH Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: SSH Overview This article explains how to tunnel a MySQL connection through SSH. This is useful when you want to execute MySQL commands or develo ... Applies To: All DV, Grid

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Using Git Applies to: Grid Difficulty: Hard Time Needed: 30 Tools Required: SSH, vi knowledge Overview Git is a free and open source, distributed version control system designed to handle everything from small to very large projects with speed and efficiency. Git falls in the category of distrib ... Applies To: Grid

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HOWTO: Grid Stop multiple SVN password prompts Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Overview On the Grid, we exclusively use the svn+ssh:// scheme, and not http://. For this reason, it is normal to experience multiple password prompts for every outbound connection. The solution is to ... Applies To: Grid

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SSH known_hosts issues Applies to: All Service Types Difficulty: Medium Time Needed: 20 Tools Required: SSH Introducton READ ME FIRST This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Pl ... Applies To: All Service Types

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Using SSH in PuTTY (Windows) Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: PuTTY, SSH enabled Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: PuTTY, root or sudo access Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: PuTTY, root or sudo access Overview PuT ... Applies To: (ve), All DV, Grid

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Using the traceroute command Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Overview Using traceroute to diagnose network routing issues When you connect to another computer, your traffic does not go directly to the machine you are attempting to connect to. Instead it goes thro ... Applies To: All Service Types

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Understanding basic vi (visual editor) Applies to: Grid Difficulty: Medium-Hard Time Needed: 20 Tools Required: SSH enabled, SSH client Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, root or sudo access Overview vi (visual editor) is included with all (mt) Media Temple services. vi is a full sc ... Applies To: All DV, Grid

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Using SSH in Terminal.app (Mac OS X) Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Mac OS X, Terminal, SSH Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Mac OS X, Terminal, SSH Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: Mac OS X, Terminal, SSH Overview The ... Applies To: (ve), All DV, Grid

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HOWTO: Use ping to find network problems Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: Internet access Overview Packet INternet Groper (Ping) allows you to quickly verify the connectivity of your Internet connection to our servers. Ping attempts to transmit a packet from your computer to a webs ... Applies To: All Service Types

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How do I disable SSH login for the root user? Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview With a good password, you can limit your exposure to a brute force attack. However, it may still be possible. Although technically unsupported by (mt) Media Temple, the followin ... Applies To: All DV

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Cron jobs for Grid TIP: This page has moved. Please see: Using Cron. Applies To: Grid

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Using an SSH Config File Applies to: All Service Types Difficulty: Hard Time Needed: 10 Tools Required: SSH, vi knowledge Overview By creating a local configuration file for SSH, you can create shortcuts for servers you frequently access, in addition to configuring more advanced options. This article will demon ... Applies To: All Service Types

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HOWTO: Grid SVN multiple users Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Overview Subversion, often referred to as SVN, is a software versioning and a revision control system distributed under a free license. Developers use Subversion to maintain current and historical vers ... Applies To: Grid

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Using Subversion Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: SSH Overview Subversion, often referred to as SVN, is a software versioning and a revision control system distributed under a free license. Developers use Subversion to maintain current and historical versions of files su ... Applies To: Grid

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How do I use symlinks to redirect my site? Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH Overview This article will show you how to make the content displaying for example.com appear when visiting alt-example.com. A symlink, short for symbolic link, is one of the best ways to do this. Before you start ... Applies To: Grid