Support / KnowledgeBase

How can I change the domain name for my WordPress site? Applies to: (gs) Difficulty: Medium Time Needed: 10 Tools Required: AccountCenter access, WordPress administrator access, phpMyAdmin Applies to: (dv) Difficulty: Medium Time Needed: 10 Tools Required: Plesk administrator access, WordPress administrator access, phpMyAdmin Overview This ... Applies To: (gs)

Solving the (gs) WordPress SSL redirect loop Applies to: (gs) Grid-Service Difficulty: Easy Time Needed: 5 minutes Tools Required: File Manager, FTP, or SSH access Overview On occasion, adding an SSL to a WordPress site on the (gs) Grid-Service will cause the site to appear to perform an endless redirect to a "different" site. (This ... Applies To: (gs)

How can I change the admin password for my WordPress site using phpMyAdmin? Applies to: All services Difficulty: Medium Time Needed: 10 minutes Tools Required: phpMyAdmin READ ME FIRST This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Please ... Applies To: (dv) 4.0, (dv) Nitro, (gs), (ve), (ve) Nitro, All (dv), All Service Types

How do I install WordPress using the 1-Click Applications tool? Applies to: (gs) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview WordPress is a state-of-the-art blogging platform with a focus on aesthetics, web standards, and usability. Using our 1-Click installer in the AccountCenter is the easiest way to start bloggi ... Applies To: (gs)

Ordering OttoTune Services Applies to: All (dv) Difficulty: Easy Time Needed: 5 Tools Required: AccountCenter access Overview OttoTune is an à la carte support service offering specialized assistance for (dv) Dedicated-Virtual Servers. OttoTune helps customers of all sizes and technical abilities to successfull ... Applies To: All (dv)

What is a website? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Overview This article is intended for the first-time website owner; perfect for the noob to get her/his toes wet and a pleasant refresher for the seasoned developer. What is a website? A website is a co ... Applies To: All Service Types

How do I use ProCDN with WordPress and W3 Total Cache? Applies to: ProCDN Difficulty: Medium-Hard Time Needed: 60 Tools Required: WordPress administrator access Overview This article will cover setting up the ProCDN service with WordPress using the W3 Total Cache plugin. Requirements Before you start, this article has the following depende ... Applies To: ProCDN

Basic troubleshooting & tips for CloudFlare Applies to: (gs) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: All (dv) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview CloudFl ... Applies To: (gs), (ve), All (dv)

How do I use ProCDN with WordPress and WP Super Cache? Applies to: ProCDN Difficulty: Medium-Hard Time Needed: 60 Tools Required: WordPress administrator access Overview This article will cover setting up the ProCDN service with WordPress using the WP Super Cache plugin. Requirements Before you start, this article has the following depende ... Applies To: ProCDN

What is a domain warning for 1-Click installations? Applies to: (gs) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access and DNS control Overview On occasion, you may run across a Domain Warning message when using the 1-Click tool. This article provides steps to correct this. If you received the error in Figure 1, you c ... Applies To: (gs)