Q&A Regarding Database Password Updates (March 2010) This article has been provided to help answer some of the common questions customers may have regarding the "Database User Password Change" email notification that was sent to (gs) Grid-Service customers. Question: Who does this change affect? Answer: All (mt) Media Temple customers with at ... Applies To: (gs)

Viewing your web statistics Urchin is installed on all (gs) Grid-Service hosting services. This article tells you how to get to your Urchin statistics. Details: (gs) Grid-Server Log into your AccountCenter Click on 'Urchin' NOTES: Web statistics for sub domains and alternate domains are all compiled into one log ... Applies To: (gs), (ss)

Using Environment Variables in PHP This article explains the basics of using environment variables in PHP scripts to maximize portability. (mt) Media Temple platforms provide many useful environment variables specific to each user account. These are available to the PHP scripting language, and their use can greatly increase the ... Applies To: All Service Types

Common SSH Commands DETAILS: Not all of these commands will run on all Hosting Products. This is a list of Common commands that can be run from root / SSH access. I. Basic Commands A. Retrieve Plesk Admin Password cat /etc/psa/.psa.shadow B. Change Directory (cd) cd /path/to/directory/ C. Listing Files/SubFolder ... Applies To: All Service Types

Pointing Multiple Domains to the Same Alternate Domain Folder Sometimes you want to simply point another domain to an alternate domain's folder. This article will show you how to do just that. Example: You have mt-example.com as a primary and alt-example.com as an alternate. You want alt-example.com to serve the same content as mt-example.com. DETAILS: ... Applies To: (gs), (ss)

General Slowness caused by excessive includes Many webpages contain references to other sites on or off of the (mt) Media Temple network. Because of how browsers and some scripts work excessive off-network includes may result in a perceived slowness of your website. DETAILS: Your webpage uses a POPular javascript to create menu effects. Th ... Applies To: All Service Types

Understanding basic vi (visual editor) vi (visual editor) is included with all (mt) Media Temple services. vi is a full screen editor and has two modes of operation. Command Mode - every character entered is a command. This is the default mode when you start vi. Insert Mode - this mode allows you to edit. To enter insert mode si ... Applies To: All Service Types

Movable Type Dynamic Template Bug Part or all of a web site generates 403 errors after enabling dynamic templates. DETAILS: How to recreate: Log into movable type. Click on the "Templates" link for any blog that is setup. Under "Build Options", select either "Build Only Archive Templates Dynamically" or "Set Each Template' ... Applies To: All Service Types

Using External Library Modules with Miva This article generically explains how to use external library modules with Miva on (mt) Media Temple's shared hosting accounts. Details: Miva makes available several external libraries that can be used to extend the functionality of the software. It is possible to install these on (mt) Media ... Applies To: (ss)

Using Authorize.NET with Miva Merchant This article explains how to use the Authorize.NET module with Miva Merchant Details: Several steps must be taken to make the Authorize.NET module for Miva Merchant function properly in a (ss) Shared-Server environment at (mt) Media Temple. If you are attempting to set this up, and see the fo ... Applies To: All Service Types

System Paths DETAILS: (mt) Media Temple provides this article as a courtesy to our customers. Although the instructions and information herein have been tested and known to work in most cases, they may not function properly in every case or scenario. As a result, this article is not supported by (mt) Media ... Applies To: All Service Types

Using SSH in Putty (Windows) Putty is a free software application for Windows 95,98, XP, & Vista which can be used to make a SSH Connection. You can find the application at http://www.chiark.greenend.org.uk/~sgtatham/putty/ Download Putty from http://www.chiark.greenend.org.uk/~sgtatham/putty/ Save it to your C:\WIN ... Applies To: All Service Types

Troubleshooting CGI/PERL scripts The information in this article will help website administrators troubleshoot CGI/PERL problems. (mt) Media Temple's Linux hosting services have powerful, full featured CGI/PERL handling capabilities which rarely, or never cease to operate correctly. Years of experience has proven to both (mt) ... Applies To: All Service Types

SSH known_hosts issues DETAILS: When a domain has been moved from one server to another an issue with SSH logins may occur. The warning dialog that most SSH programs give looks something like this: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED! @ @@@@@@@ ... Applies To: All Service Types

Using a SSH Config File By creating a local configuration file for ssh you can create shortcuts for servers you frequently access, in addition to configuring more advanced options. For the purposes of this article we will show you how to create a shortcut for a (gs) Grid-Service and (dv) Dedicated-Virtual Server, inc ... Applies To: All Service Types

Using rewrite rules mod_rewrite is a module that uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. The *very* basic examples presented here will redirect a browser trying to access a website to another address on the server. Mod_rewrite has many other i ... Applies To: All Service Types

Using the history command All of our services are currently running on Linux. In Linux there is a very useful command to show you all of the last commands that have been recently used. The command is simply called history, but can also be accessed by looking at your .bash_history in your home folder. By default the his ... Applies To: All Service Types

How do I redirect my site using a .htaccess file? This document will explain how to create a .htaccess file to redirect your site or site content. This will not redirect any emails for your domains. WARNING: As a configuration file, .htaccess is very powerful. Even the slightest syntax error (like a missing space) can result in your conten ... Applies To: All Service Types

Block a specific IP Address from accessing your Website If you have annoying visitors, site scrapers, or spammers, you may find it useful to block these users from accessing your website content. You can block bad visitors by IP Address (or blocks of IP Addresses) using a .htaccess file. Below are some useful examples: Secure Directories by IP Addr ... Applies To: All Service Types

Using SSH in Terminal.app (Mac OSX) This following article will teach you how to make a SSH Connection to your (mt) Media Temple service using the Terminal application in OS X. Step 1: Adding Terminal to the dock (Optional) Open your Macintosh HD and go to the Applications folder. Now open the Utilities folder. Next look for ... Applies To: (gs)

Installing the YUM package manager on a (dv) Dedicated-Virtual 3.5 Server Yum is an automatic updater and package installer/remover for rpm systems, including CentOS. CentOS is the operating system powering our entire (dv) Dedicated-Virtual line. Yum is the preferred method for installing software on your server since it automatically computes dependencies and dete ... Applies To: (dpv) Nitro, (dv) 3.5

(dv) An introduction to the root user DETAILS: root is the user name or account that by default has access to all commands and files on a Linux or other Unix-like operating system. It is also referred to as the root account, root user and the superuser. Root privileges are the powers that the root account has on the system. The roo ... Applies To: All (dv)

Connecting via SSH to your (dv) Dedicated-Virtual Server Step 1: Obtaining access SSH is one way to access your hosting account in a secure way. Using an SSH client you can perform standard Linux operations via the command-line. To enable Administrative SSH access for a (dv) Dedicated-Virtual Server account: (dv) 3.x Using SSH Terminal KB article ... Applies To: (dpv) Nitro, All (dv)

(dv) HOWTO: Basic Apache performance tuning (httpd) OVERVIEW: This article will provide some basic apache (httpd) performance tuning. The objective of this article is to perform simple edits that will allow your (dv) server to run with less memory and to ensure higher availability under heavier loads. This is Part 1 of a series of articles on ho ... Applies To: (dpv) Nitro, All (dv)

Can I have a static IP Address on the (gs) Grid-Service? To better answer this question we must first explain how IP Addresses work on the (gs) Grid-Service. Due to the architecture of the (gs) Grid-Service incoming and outgoing connections will function differently. Let's first discuss IP Addresses for incoming connections. By default your (gs) Grid ... Applies To: (gs)

Using server side includes (SSI) This article will help you use server side includes (SSI) with your hosting service DETAILS: Web pages using SSI (server side includes) should be named with the .shtml file extension to keep things simple. However SSI tags in files of any extension will not be read without a .htaccess file. ... Applies To: All Service Types

Troubleshooting LimitRequestBody issues A walkthrough on how to circumvent LimitRequestBody issues. DETAILS: Some users may experience problems when uploading large files via a webpage. The resultant errors often look like this: Requested content-length of 556222 is larger than the configured limit of 524288This is because the r ... Applies To: All Service Types

Installing the YUM package manager on a (dv) Dedicated-Virtual 3.0 Server Yum is an automatic updater and package installer/remover for rpm systems, including CentOS. CentOS is the operating system powering our entire (dv) Dedicated-Virtual line. Yum is the preferred method for installing software on your server since it automatically computes dependencies and dete ... Applies To: (dv) 3.0

Monitor your (dv) Dedicated-Virtual Server from your Apple iPhone with istat iStat is a great iPhone application you can use to monitor a (dv) Dedicated-Virtual Server. Here are the following steps to configure your (dv) server for iStat. NOTE: Temperatures and fans are not yet supported on Linux servers. Download the latest version of the istat for linux from htt ... Applies To: All (dv)

Installing WordPress using the 1-Click Application Tool WordPress is a state-of-the-art blogging platform with a focus on aesthetics, web standards, and usability. Using our 1-click installer in the AccountCenter is the easiest way to start blogging today. You can also view a video of this installation made by WordPress themselves at wordpress.tv. ... Applies To: (gs)

Working with a hacked or compromised server NOTE: Remember that it is your responsibility to maintain the security of any scripts or applications you choose to install and use on your hosted service. For more details please read our Statement of Support. An exploited or hacked server is one that is no longer fully under your control. ... Applies To: All Service Types

Optimizing your (dv) server This article will summarize ways to optimize your (dv) to run with less memory / resources, increase stability, and to ensure higher availability under heavier loads. All newly provisioned (dv) 3.5 servers should already have the settings configured as described in this article. NOTE: (dv) 2. ... Applies To: (dpv) Nitro, All (dv)

(gs) Cron jobs for Grid-Service NOTE: Please be aware of the following limits that are enforced for all cron jobs on the (gs) Grid-Service: 5 minutes of CPU time 15 minutes of actual time 200 simultaneous file descriptors 100MB of RAM 5 simultaneous processes DETAILS: This article details how to set up a cron job on a ... Applies To: (gs)

Using SSH Keys on your server Using ssh keys on your (mt) Media Temple service provides a convenient way for you to access your service securely from your home computer. With an ssh key you do not have to enter your password each time. Before proceeding make sure you have read the information below carefully. Let's begin ... Applies To: All Service Types

Enabling WebDav WebDAV stands for "Web-based Distributed Authoring and Versioning". It is a set of extensions to the HTTP protocol which allows users to collaboratively edit and manage files on remote web servers. For more information on WebDav consult the FAQ section at their site. This article has the foll ... Applies To: (dv) 3.0, (dv) 3.5

How can I install and use pear modules on the (gs) Grid-Service? Details: Pear is pre-installed and available for use on (gs) Grid-Services. The path to Pear is '/usr/local/php-x.x.x-x/share/pear' where php-x.x.x-x is replaced by the version of php that is active on your site. The installation directories have already been added to your include_path so not ... Applies To: (gs)

(gs) Backing Up Site Content This list is not meant to be comprehensive, but rather more of an introduction. There are other tools available for your operating system that would work equally well. These can range from both manual to fully automated solutions. Files: Windows: Cobian Backup at http://www.educ.umu.se/~cobi ... Applies To: (gs)

Connecting via SSH to your (ss) Shared-Server Step 1: Obtaining access SSH is a way to access your hosting account in a secure way. Using an SSH client you can perform standard Linux operations via the command-line. (mt) Media Temple does not enable this feature by default for our (ss) Shared-Server accounts. If you would like us to enable ... Applies To: (ss)

Prevent hotlinking with a .htaccess file Hotlinking refers to linking directly to non-html objects on other servers, such as images, movie files etc. This can greatly impact bandwidth usage, and in some cases GPUs if you are on the (gs) Grid-Service. You can prevent these requests on your server using a .htaccess file. If you alrea ... Applies To: All Service Types

Urchin on (dv) Dedicated Virtual Servers This article has answers to many Urchin-related questions. This applies ONLY to Urchin installations done by (mt) Media Temple on (dv) Dedicated-Virtual and (dpv) Dedicated-Physical Servers. If you would like to order an Urchin add-on for your (dv) Dedicated-Virtual Server please open a new sup ... Applies To: (dpv) Nitro, All (dv)

Configure bind (named) to start on reboot/restart Since most of our customers use the (mt) Media Temple nameservers by default, we have disabled named (bind) from starting during the boot sequence. However, if you are running your own private nameservers, you will need to perform the following steps to automatically start this service at boot ... Applies To: All (dv)

Installing memcached This article will show you how to install memcached on a (dv) Dedicated-Virtual 3.5 Server. First you must install the Developer Tools, and Yum Package Manager. TIP: It may be a good idea to update your system with yum update command before continuing. Grab the Files and install using y ... Applies To: (dpv) Nitro, (dv) 3.5

Enabling PEAR by setting your open_basedir and include_path Pear comes installed on your (dv) Dedicated-Virtual Server, but to enable it on one of your domains you'll have to change the default open_basedir variable. To change the default of this variable you'll need root access which you can ask for in the AccountCenter if you don't already have it. ... Applies To: All (dv)

(dpv) Nitro Tech Specs - Developer's Tools package listing "Developer's Tools" can easily be enabled via the admin section of the AccountCenter. They are required for compiling applications utilizing tools such as make and gcc. They are also required for users who wish to install yum. The full package listing is as follows (versions subject to change b ... Applies To: (dpv) Nitro

Running scripts outside of the cgi-bin This article describes how to execute scripts outside of the cgi-bin using an .htaccess file. As with so many other features of the apache web server, CGI settings can be modified using .htaccess files. Please consult our KnowledgeBase article "What is an .htaccess file?" for further informa ... Applies To: All Service Types

HOWTO: (gs) SVN multiple users Details: This article explains how to set up and connect to svn repos on a (gs) Grid-Service with multiple users. The authoritative documentation for Subversion can be found on their website. SSH access must be enabled. Please see our KB article (gs) Enabling SSH Access for instructions on enab ... Applies To: (gs)

How can I stream a quicktime video clips on the (ss) Shared-Server? This document will walk you through getting a video file to stream using your (ss) Shared-Servers streaming service. Details: Upload the movie clip to be streamed to the /var/www/html/_qt/ folder, in this case it was named sample.mov, this file is installed on your (ss) server when we provis ... Applies To: (ss)

(dv) Session Save Path Errors and the Vhost.conf NOTE: Things you will need: Root access and SSH access to your (dv) A basic understanding of the Vim editor The '/var/lib/php/session/' directory should be writable by default. On occasion, certain software will refuse to see this path as writable. In that instance what you will need to d ... Applies To: All (dv)

Disabling SSH Login for root user DETAILS: With a good password you do limit your exposure to a brute force attack however it still may be possible. Although technically unsupported here are some instructions for disabling the root user and allowing another user to assume the root users permissions. This adds another layer of ... Applies To: (dpv) Nitro, All (dv)

FAQ: Cron jobs for (ss) Shared-Servers This article answers many common questions about cron on our (ss) Shared-Servers. DETAILS: This FAQ applies to (ss) Shared-Servers, if you are on the (dv) Dedicated Virtual Server product line you should read our article Using Cron on a (dv) Dedicated Virtual Servers Q. Will (mt) Media Temple ... Applies To: (ss)

(dv) HOWTO: Set default site for IP address. You can select and change which of your Domains your IP address points to by making a simple change in your Plesk Control Panel. This is also useful if you want to preview a site before changing your DNS settings. First, log in to your Plesk control panel, Click on Server. Click the icon for ... Applies To: (dpv) Nitro, All (dv)

(gs) What is my Site Number? This article explains site numbers, and what they are commonly used for. DETAILS: The site number is a unique number assigned to each (gs) Grid-Service and sent in the Service Activation Letter email. It is also located in the Server Guide, which is available in your AccountCenter. Revisi ... Applies To: (gs)

(dv) Timezone issues with FTP defaulting to Global Time (GMT) Things you will need: Root access and SSH access to your (dv) A basic understanding of the Vim editor Note: The authoritative source for this information can be found at the following link: http://proftpd.org/docs/directives/linked/config_ref_TimesGMT.html Symptoms: Time Zone is set correct ... Applies To: All (dv)

Making directories browsable, solving 403 errors This article will illustrates how to allow the browsing of directories which do not have index pages. It also explains the most common reason for "403 Forbidden" errors and the corresponding solution. DETAILS: Have you ever uploaded a directory of images or files not wanting to have to link ... Applies To: All Service Types

(gs) MIME Types DETAILS: There are instances when your application or webpage incorrectly uses the the wrong MIME type for your file. For more information on MIME types you can reference http://en.wikipedia.org/wiki/Internet_media_type In our environment this type would be set by apache, our webserver, or yo ... Applies To: (gs)

(ss) Setting up Movable Type for the first time (ss) Shared-Server with Movable Type Add-on While (mt) Media Temple offers Movable Type as an add-on for our (ss) Shared-Server line of products, we do not configure it for you. Because it can be a bit confusing if you have not used Movable Type, we have put together to following walk through ... Applies To: (ss)

Using Subversion Subversion (SVN) is a version control system initiated in 2000 by CollabNet Inc. It is used to maintain current and historical versions of files such as source code, web pages, and documentation. Subversion is well-known in the open source community and is used on many open source projects, in ... Applies To: (gs)

Using Cron on a (dv) Dedicated Virtual Server This article helps to explain how to set up a cron job on (dv) Dedicated Virtual Servers. DETAILS: Cron is a service that is used to schedule commands to be run at certain times. This document does not apply to (ss) Shared-Servers. For that please read FAQ: Cron jobs for (ss) Shared-Servers. ... Applies To: (dpv) Nitro, All (dv)

Webstats of certain domains are being deleted the beginning of every week. How do I prevent this? This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

Troubleshooting Common Issues with Cron Jobs NOTE: For more information on how to setup a cron job on your service, please see http://kb.mediatemple.net/questions/243/ Details: Cron jobs are commands that your service runs at a specified interval, and as such can be difficult to troubleshoot. Although we can't help troubleshoot your ... Applies To: All Service Types

Configuring AwStats to show the country of site visitors This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: (dv) 3.0, (dv) 3.5

How can I change default certificates for SMTP, IMAP, and POP3 over SSL? This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

How do I change the Spamassassin template for messages recognized as SPAM? This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

(dv) Configuring log rotation All connections to the Web server and requests for files that were not found on the server are registered in log files. These log files are analyzed by the statistical utilities running on the server, which then present graphical reports on demand. You may want to download these log files to yo ... Applies To: (dpv) Nitro, All (dv)

(gs) Mime type listing Details: Various mime types are pre-configured for use on the Grid. If you would like to add a custom mime-type for use on your website you can do so by using an .htaccess file: Create a file named '.htaccess' in the directory in which you will place the files that need mime type customizatio ... Applies To: (gs)

Apache error: "PHP Fatal error: [ionCube Loader] The Loader must appear as the first entry in the php.ini file in Unknown on line 0" This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

Enabling the server-status page on your (dv) This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

Installing Perl modules on the (gs) Grid-Service The following article will show you how to install Perl modules on the (gs) Grid-Service. You can find many perl modules by visiting http://search.cpan.org. NOTE: Whenever you see ##### please replace it with your site number. You can find a list of perl modules already installed on the (gs) ... Applies To: (gs)

I am unable to send attachments via Webmail or upload big files with PHP scripts. You are able to upload small files in Webmail or with a PHP script, but big files cannot be uploaded or you get "The page cannot be displayed" error when you push the "Send Message" button. If error reporting is enabled you receive the "Allowed memory size of 8388608 bytes exhausted (tried to a ... Applies To: All (dv)

Installing Mercurial on the (gs) Grid-Service Mercurial is a fast, lightweight Source Control Management system designed for efficient handling of very large distributed projects, similar to other 'versioning' tools such as subversion and git. Please consult Mercurial’s official website for further information. This article has the follo ... Applies To: (gs)

Using Git Git is an open-source version control system designed to handle very large projects with speed and efficiency. Git falls in the category of distributed source code management tools, similar to CVS, Subversion (svn), or Bazaar. Every Git working directory is a full-fledged repository with comple ... Applies To: (gs)

(dv) Backup Options The purpose of this article is to help clarify the different types of backup options available for our (dv) Dedicated-Virtual Server line of products. We hope that, after reading this guide, you will be more comfortable on working with backups and learning when to use the right kind of backup f ... Applies To: (dpv) Nitro, All (dv)

(dv) HOWTO: Misc. performance tuning OVERVIEW: This article will provide further ways to optimize your (dv). The objective of this article is to make configuration changes that will allow your (dv) server to run with less memory / resources, and to ensure higher availability under heavier loads. WARNING: It is strongly recommen ... Applies To: (dpv) Nitro, All (dv)

Why is my vhost file not being used by apache? The most common reason for the Apache webserver not being able to use your vhost file are usually related to permissions. NOTE: Text in this color is used as an example. Please be sure to replace this text with the proper information for your site or server. Login to your server as root u ... Applies To: All (dv)

Changing your timezone You cannot change the system time on a (dv) Dedicated-Virtual Server in Plesk because all the virtualized servers on the actual physical server can only have one system time. However, it is possible to change the default system timezone for your (dv) using the tzselect command. NOTE: This art ... Applies To: All (dv)

Adding new IP addresses to a (dv) DETAILS: Your (dv) Dedicated-Virtual Server includes 1 IP address. Additional IP addresses can be purchased by opening a support request with the following information: Confirm that you are OK with the $1/month charge for EACH additional IP address. We can make this a yearly charge as well. ... Applies To: (dpv) Nitro, All (dv)

Opening .pub linked files with Publisher By default, your computer should be able to handle these file types properly. If you are having problems with this file being opened by a different program, please first check to make sure that you have the appropriate settings on your local computer. If you've tried all other methods to get a ... Applies To: All Service Types

Installing Joomla This guide will teach you how to perform a typical Joomla installation on (mt) Media Temple's Grid-Service. NOTE: This guide does not show you how to upgrade Joomla. For upgrading information please visit Joomla.org. Please remember that this guide is only provided as a courtesy. The version ... Applies To: (gs)

(dv) 3.5 Auto-Tuning your server SUMMARY: (mt) Media Temple has a tool that will allow you to easily optimize your (dv) 3.5 Dedicated-Virtual Server . MIB (Make It Better) contains preset configurations hosted on our internal repository. These presets allow you to easily tune your server using values that have been thoroughly ... Applies To: (dpv) Nitro, All (dv)

Creating custom error pages This article describes how to create custom 404 error pages. It will also guide you in the creation of pages that replace any of the standard HTTP errors. Have you ever seen customized error pages that have an actual html file that explains what could have gone wrong instead of a boring, serve ... Applies To: All Service Types

Prevent search engines from indexing your websites Web Robots, also known as Web Wanderers, Crawlers, or Spiders, are programs that traverse the web automatically. Search engines, such as Google or Yahoo, use them to index the web content of your site. However they can also be used inappropriately, such as spammers using them to scan for email ... Applies To: All Service Types

Password protecting directories NOTE: The following assumes you have already created the directory you wish to password protect. If you have not you will need to create it via FTP or using the File Manager in your GridControls. Text in this color is used as an example. Please be sure to replace this text with the proper inf ... Applies To: (gs)

Enabling vi syntax colors The following guide will show you how to enable syntax colors for VI/VIM. NOTE: These colors are subject to appear different based on your terminal/ssh application's ability to display colors. Some will be unable to display the colors completely. Login to your (mt) Media Temple serv ... Applies To: (gs), All (dv)

Managing files owned by the 'apache' user. Frequently php scripts create file and directories that are owned by the user 'apache'. These files cannot be deleted by the administrative user. One option for deleting these files is a PHP-based File Manager. Below are a few popular ones to choose from. These products are not supported by ... Applies To: All Service Types