Installing the YUM package manager on a (dv) Dedicated-Virtual 3.5 Server Yum is an automatic updater and package installer/remover for rpm systems, including CentOS. CentOS is the operating system powering our entire (dv) Dedicated-Virtual line. Yum is the preferred method for installing software on your server since it automatically computes dependencies and dete ... Applies To: (dpv) Nitro, (dv) 3.5

Installing the YUM package manager on a (dv) Dedicated-Virtual 3.0 Server Yum is an automatic updater and package installer/remover for rpm systems, including CentOS. CentOS is the operating system powering our entire (dv) Dedicated-Virtual line. Yum is the preferred method for installing software on your server since it automatically computes dependencies and dete ... Applies To: (dv) 3.0

Monitor your (dv) Dedicated-Virtual Server from your Apple iPhone with istat iStat is a great iPhone application you can use to monitor a (dv) Dedicated-Virtual Server. Here are the following steps to configure your (dv) server for iStat. NOTE: Temperatures and fans are not yet supported on Linux servers. Download the latest version of the istat for linux from htt ... Applies To: All (dv)

Working with a hacked or compromised server NOTE: Remember that it is your responsibility to maintain the security of any scripts or applications you choose to install and use on your hosted service. For more details please read our Statement of Support. An exploited or hacked server is one that is no longer fully under your control. ... Applies To: All Service Types

Optimizing your (dv) server This article will summarize ways to optimize your (dv) to run with less memory / resources, increase stability, and to ensure higher availability under heavier loads. All newly provisioned (dv) 3.5 servers should already have the settings configured as described in this article. NOTE: (dv) 2. ... Applies To: (dpv) Nitro, All (dv)

Using SSH in Terminal.app (Mac OSX) This following article will teach you how to make a SSH Connection to your (mt) Media Temple service using the Terminal application in OS X. Step 1: Adding Terminal to the dock (Optional) Open your Macintosh HD and go to the Applications folder. Now open the Utilities folder. Next look for ... Applies To: (gs)

Using SSH Keys on your server Using ssh keys on your (mt) Media Temple service provides a convenient way for you to access your service securely from your home computer. With an ssh key you do not have to enter your password each time. Before proceeding make sure you have read the information below carefully. Let's begin ... Applies To: All Service Types

Sourcing spam on your (dv) Dedicated-Virtual Server This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

Enabling WebDav WebDAV stands for "Web-based Distributed Authoring and Versioning". It is a set of extensions to the HTTP protocol which allows users to collaboratively edit and manage files on remote web servers. For more information on WebDav consult the FAQ section at their site. This article has the foll ... Applies To: (dv) 3.0, (dv) 3.5

Urchin on (dv) Dedicated Virtual Servers This article has answers to many Urchin-related questions. This applies ONLY to Urchin installations done by (mt) Media Temple on (dv) Dedicated-Virtual and (dpv) Dedicated-Physical Servers. If you would like to order an Urchin add-on for your (dv) Dedicated-Virtual Server please open a new sup ... Applies To: (dpv) Nitro, All (dv)

Block a specific IP Address from accessing your Website If you have annoying visitors, site scrapers, or spammers, you may find it useful to block these users from accessing your website content. You can block bad visitors by IP Address (or blocks of IP Addresses) using a .htaccess file. Below are some useful examples: Secure Directories by IP Addr ... Applies To: All Service Types

Configure bind (named) to start on reboot/restart Since most of our customers use the (mt) Media Temple nameservers by default, we have disabled named (bind) from starting during the boot sequence. However, if you are running your own private nameservers, you will need to perform the following steps to automatically start this service at boot ... Applies To: All (dv)

How do I install Monit on a (dv) Dedicated-Virtual Server? Monit is a system monitoring and administration utility used for server processes. This tool will allow you to: monitor your system services and processes such as Apache and MySQL notify you of problems by email restart stalled processes view statistics of your processes start, stop or restar ... Applies To: All (dv)

Enabling PEAR by setting your open_basedir and include_path Pear comes installed on your (dv) Dedicated-Virtual Server, but to enable it on one of your domains you'll have to change the default open_basedir variable. To change the default of this variable you'll need root access which you can ask for in the AccountCenter if you don't already have it. ... Applies To: All (dv)

How do I redirect my site using a .htaccess file? This document will explain how to create a .htaccess file to redirect your site or site content. This will not redirect any emails for your domains. WARNING: As a configuration file, .htaccess is very powerful. Even the slightest syntax error (like a missing space) can result in your conten ... Applies To: All Service Types

Using the history command All of our services are currently running on Linux. In Linux there is a very useful command to show you all of the last commands that have been recently used. The command is simply called history, but can also be accessed by looking at your .bash_history in your home folder. By default the his ... Applies To: All Service Types

Using rewrite rules mod_rewrite is a module that uses a rule-based rewriting engine (based on a regular-expression parser) to rewrite requested URLs on the fly. The *very* basic examples presented here will redirect a browser trying to access a website to another address on the server. Mod_rewrite has many other i ... Applies To: All Service Types

Using Environment Variables in PHP This article explains the basics of using environment variables in PHP scripts to maximize portability. (mt) Media Temple platforms provide many useful environment variables specific to each user account. These are available to the PHP scripting language, and their use can greatly increase the ... Applies To: All Service Types

Common SSH Commands DETAILS: Not all of these commands will run on all Hosting Products. This is a list of Common commands that can be run from root / SSH access. I. Basic Commands A. Retrieve Plesk Admin Password cat /etc/psa/.psa.shadow B. Change Directory (cd) cd /path/to/directory/ C. Listing Files/SubFolder ... Applies To: All Service Types

General Slowness caused by excessive includes Many webpages contain references to other sites on or off of the (mt) Media Temple network. Because of how browsers and some scripts work excessive off-network includes may result in a perceived slowness of your website. DETAILS: Your webpage uses a POPular javascript to create menu effects. Th ... Applies To: All Service Types

(dv) 3.0 Tech Specs - Complete package listing DETAILS: Here is the full list of all the packages installed on your (dv) Dedicated-Virtual Server. NOTE: Version numbers are subject to change slightly in future security updates. For additional packages, such as make and gcc please refer to our Developer's tools package listing. Adv ... Applies To: (dv) 3.0

(dv) 2.0 to (dv) 3.x Site Path Changes DETAILS: After a migration from some older (dv) 2.0 servers to the (dv) 3.x please keep in mind that site paths may change from /home/httpd/vhosts/mt-example.com to: /var/www/vhosts/mt-example.com If applications are showing errors for session paths for example you will need to edit the conf ... Applies To: (dpv) Nitro, (dv) 2.0, (dv) 3.0, (dv) 3.5

Running CGI scripts in the httpdocs directory without mod_perl This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

Understanding basic vi (visual editor) vi (visual editor) is included with all (mt) Media Temple services. vi is a full screen editor and has two modes of operation. Command Mode - every character entered is a command. This is the default mode when you start vi. Insert Mode - this mode allows you to edit. To enter insert mode si ... Applies To: All Service Types

Migrating Urchin from (dv) 2.0 to (dv) 3.x Things you will need: An established installation of Urchin on your (dv) 2.0 server. A new installation of Urchin on your (dv) 3.x machine. This must be done by submitting a support request from the AccountCenter, making sure to specify that you are going to migrate an existing installation ... Applies To: All (dv)

Movable Type Dynamic Template Bug Part or all of a web site generates 403 errors after enabling dynamic templates. DETAILS: How to recreate: Log into movable type. Click on the "Templates" link for any blog that is setup. Under "Build Options", select either "Build Only Archive Templates Dynamically" or "Set Each Template' ... Applies To: All Service Types

Using Authorize.NET with Miva Merchant This article explains how to use the Authorize.NET module with Miva Merchant Details: Several steps must be taken to make the Authorize.NET module for Miva Merchant function properly in a (ss) Shared-Server environment at (mt) Media Temple. If you are attempting to set this up, and see the fo ... Applies To: All Service Types

System Paths DETAILS: (mt) Media Temple provides this article as a courtesy to our customers. Although the instructions and information herein have been tested and known to work in most cases, they may not function properly in every case or scenario. As a result, this article is not supported by (mt) Media ... Applies To: All Service Types

Using SSH in Putty (Windows) Putty is a free software application for Windows 95,98, XP, & Vista which can be used to make a SSH Connection. You can find the application at http://www.chiark.greenend.org.uk/~sgtatham/putty/ Download Putty from http://www.chiark.greenend.org.uk/~sgtatham/putty/ Save it to your C:\WIN ... Applies To: All Service Types

Webstats of certain domains are being deleted the beginning of every week. How do I prevent this? This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

Troubleshooting Common Issues with Cron Jobs NOTE: For more information on how to setup a cron job on your service, please see http://kb.mediatemple.net/questions/243/ Details: Cron jobs are commands that your service runs at a specified interval, and as such can be difficult to troubleshoot. Although we can't help troubleshoot your ... Applies To: All Service Types

Troubleshooting CGI/PERL scripts The information in this article will help website administrators troubleshoot CGI/PERL problems. (mt) Media Temple's Linux hosting services have powerful, full featured CGI/PERL handling capabilities which rarely, or never cease to operate correctly. Years of experience has proven to both (mt) ... Applies To: All Service Types

Configuring AwStats to show the country of site visitors This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: (dv) 3.0, (dv) 3.5

How can I change default certificates for SMTP, IMAP, and POP3 over SSL? This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

How do I change the Spamassassin template for messages recognized as SPAM? This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

(dv) Configuring log rotation All connections to the Web server and requests for files that were not found on the server are registered in log files. These log files are analyzed by the statistical utilities running on the server, which then present graphical reports on demand. You may want to download these log files to yo ... Applies To: (dpv) Nitro, All (dv)

Apache error: "PHP Fatal error: [ionCube Loader] The Loader must appear as the first entry in the php.ini file in Unknown on line 0" This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

Enabling the server-status page on your (dv) This article has been mirrored from the Parallels Knowledge Base as a courtesy to our (dv) Dedicated-Virtual Server customers. As they are the authoritative source of the information covered in this topic we encourage you to check their original article since this content is subject to change. ... Applies To: All (dv)

I am unable to send attachments via Webmail or upload big files with PHP scripts. You are able to upload small files in Webmail or with a PHP script, but big files cannot be uploaded or you get "The page cannot be displayed" error when you push the "Send Message" button. If error reporting is enabled you receive the "Allowed memory size of 8388608 bytes exhausted (tried to a ... Applies To: All (dv)

(dv) HOWTO: Misc. performance tuning OVERVIEW: This article will provide further ways to optimize your (dv). The objective of this article is to make configuration changes that will allow your (dv) server to run with less memory / resources, and to ensure higher availability under heavier loads. WARNING: It is strongly recommen ... Applies To: (dpv) Nitro, All (dv)

Why is my vhost file not being used by apache? The most common reason for the Apache webserver not being able to use your vhost file are usually related to permissions. NOTE: Text in this color is used as an example. Please be sure to replace this text with the proper information for your site or server. Login to your server as root u ... Applies To: All (dv)

Changing your timezone You cannot change the system time on a (dv) Dedicated-Virtual Server in Plesk because all the virtualized servers on the actual physical server can only have one system time. However, it is possible to change the default system timezone for your (dv) using the tzselect command. NOTE: This art ... Applies To: All (dv)

Using a SSH Config File By creating a local configuration file for ssh you can create shortcuts for servers you frequently access, in addition to configuring more advanced options. For the purposes of this article we will show you how to create a shortcut for a (gs) Grid-Service and (dv) Dedicated-Virtual Server, inc ... Applies To: All Service Types

SSH known_hosts issues DETAILS: When a domain has been moved from one server to another an issue with SSH logins may occur. The warning dialog that most SSH programs give looks something like this: @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED! @ @@@@@@@ ... Applies To: All Service Types

Prevent search engines from indexing your websites Web Robots, also known as Web Wanderers, Crawlers, or Spiders, are programs that traverse the web automatically. Search engines, such as Google or Yahoo, use them to index the web content of your site. However they can also be used inappropriately, such as spammers using them to scan for email ... Applies To: All Service Types

Enabling vi syntax colors The following guide will show you how to enable syntax colors for VI/VIM. NOTE: These colors are subject to appear different based on your terminal/ssh application's ability to display colors. Some will be unable to display the colors completely. Login to your (mt) Media Temple serv ... Applies To: (gs), All (dv)