Limits

The following two limits both apply to the number of emails sent from your (gs) Grid-Service:

1. 50 emails per minute
2. 500 emails an hour

You could send up to 50 emails per minute for 10 minutes, at which point you would hit the 500 per hour mark and reach the limit. You could then send another 500 emails the next hour.

This limit is intended to be self-policed - our servers do not have an automatic throttle in place. However, if you do send emails over these limits, your account may be suspended. You will receive notification via support request if this becomes necessary.

Tips

Note that the total amount of email coming from your server may be more than just the personal emails you send through your email software. Many popular Content Management Systems that are used for Blogs, Forums, Wikis, etc. include the ability to send periodic email notifications to your subscribers. Make sure that you keep these mass emails throttled below our limits. Here are a few suggestions for how to do this:

• Use other notification methods, such as RSS or one daily email digest.
• Limit or disable mass email features in your CMS software.
• Configure your CMS to throttle the rate of sending mail to stay within our guidelines.
• Set up your CMS to use a third-party SMTP server.
• Use phplist, a very popular mass mailer program alternative, for sending bulk email. It includes a throttle feature. (mt) Media Temple is not responsible for third-party software.

You can send email without restriction on a (dv) Dedicated-Virtual Server or (ve) Server. For instructions on migrating to a (dv) Dedicated-Virtual Server, please see our Migrating your websites to the (dv) Dedicated-Virtual Server article.

Also see

• Maximum email message size