Creating additional FTP/SFTP users
This article details how to add users to your (gs) Grid-Service inside the AccountCenter. These users will have access to email, and optionally FTP and SSH.
Details:
Access the Grid Controls by logging into your AccountCenter and clicking on the primary domain of your (gs) Grid-Service listed under the "Domains" tab.
- Under the list of shortcuts, find and click on Email Users.
- Click on Add new user (Optionally, you can also click edit for a current user):
- Please fill out the required setting for user:
NOTE:
Please do not use the usernames ftpadmin or serveradmin, as these are already reserved.
- (Optional) To enable FTP for the user, you must check the box next to Enable Sub-FTP access.
- Now choose the level of access for this user:
- Option 1: This will give the user FTP access to only their directory. No other FTP user, including serveradmin, will be able to see files placed in this directory.
- Option 2: /domains/ - This option will give them access to every domain on your account.
- Option 3: Choosing this option will give the user access to just the one domain you choose from the drop-down.
- Option 4: This last option lets you provide a specific path, such as /domains/mt-example.com/html/clients/
- Option 1: This will give the user FTP access to only their directory. No other FTP user, including serveradmin, will be able to see files placed in this directory.
- Click Save when you are done.
FAQs
Do I have to create an email user to create a sub-ftp user?
Yes, however you can setup an email alias to have all of the emails for this user go to a blackhole/trashcan. Therefore they would not receive any emails.Please read Creating an email alias/forwarder for more information.
How many Email/FTP users can I create?
You are limited to 1000 accounts per (gs) Grid-Service.
If I enable SSH for the user can I use SFTP?
Yes, however they will only be limited to their users directory when they login using SFTP. Any files uploaded while using SFTP will not be viewable by any other user (including serveradmin).
WARNING:
When logged in using SFTP a user can see the "maildir" directory, which houses email. Please do not modify or remove files from this directory.
Notes/Supplemental Resources:
Revisions:
10-16-2009: Added Notes & Supplemental Resources
07-28-2009: Title change and copy changes.
02-24-2009: Fixed opening paragraph. Thanks to Zach for the comment.
09-08-2008: Article Rewrite
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