Overview

The Plesk Control Panel includes a security feature that automatically locks users from logging in incorrectly multiple times within a specified time frame. By default, this is set to 3 login failures within 3 minutes.

Requirements

Before correcting this issue, you will need to have root acces enabled. If you have not enabled root access yet, please see: How do I enable root access to my (dv)?

Instructions

1. Connect to your (dv) via SSH.

2. Run this command:

mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e "delete from lockout"