Introduction

The following errors may be received when sending email from your (dv) Dedicated-Virtual 3.x server. All of these errors link directly to their respective Parallels article.

Error list

Choose the case with the bounce error you have.

• 550 Requested action not taken: mailbox unavailable Givingup, 797.
• 550 5.7.1 This system has been configured to reject your mail, 1375.
• 553 Sorry, that domain isn't in my list of allowed rcpthosts,168.
• 553 Sorry, relaying denied from your location,168.
• '554 mail server permanently rejected message, 836.
• Does not like recipient... 550 5.7.1 <user@domain.tld>... Access denied,1375.
• I tried to deliver a bounce message to this address, but the bounce bounced!, 1376.
• Sorry your message to mailname@domain.tld cannot be delivered. This account has been disabled or discontinued, 797.
• Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4),1377.
• Sorry, no mailbox here by that name. (#5.1.1), 797.
• Sorry. Although I'm listed as a best-preference MX or A for that host, it isn't in my control/locals file, so I don't treat it as local,(#5.4.6), 1380.
• Sorry, I couldn't find any host named domain.tld,1377.
• This address no longer accepts mail, 797.
• User not known Giving up, 797.
• User unknown, 797.
• "Connected to 192.168.1.1 but my name was rejected. Remote host said: 501 5.0.0 HELO requires domain address",816.
• "TLS connect failed", 1035.