Overview

The following article will get you familiar with your new (dv) Dedicated-Virtual Server, including the (mt) AccountCenter, the Plesk Control Panel, our world-renowned support department and the rest of the (mt) tools that come with your new service.

Plesk Control Panel

Set Plesk admin password

For obvious security reasons, we do not include your Plesk admin password with your Service Activation Letter. Instead, log into your AccountCenter to set the password to gain access to Plesk. Please read this article for step-by-step details: How can I change my Plesk admin password?

Initial Plesk set up

Next, you'll need to set up Plesk. For detailed instructions, please see: Plesk first-time setup.

Plesk Migration Manager

If you have hosting elsewhere that uses Plesk, cPanel, or Ensim, the built-in migration manager will make moving your domains over to this new server a breeze! Please see this article for more details: Using the Plesk Migration Manager.

Create your subscription

The Plesk 10 control panel uses subscriptions to manage access to your domains and various control panel features. For instructions, please see: Create your subscription.

Add your domain in Plesk

You can add a domain as its own subscription, add a domain to a subscription, or add a domain alias.

If your domain will be using (mt) Media Temple nameservers, you'll also need to add the domain to your server via the AccountCenter. See this article for details: How do I add a domain or subdomain to my server? Be sure to have your registrar point your domain to:

NS1.MEDIATEMPLE.NET
NS2.MEDIATEMPLE.NET

Migrate your site

We recommend reading this article before proceeding with your migration: Migrating your websites to the (dv) Dedicated-Virtual Server.

Create email accounts

This article explains how to create email users in Plesk on your (dv) 4.0 and how to access your email through webmail. We also have an auto mail config tool that will set up your email account on your favourite email client.

Resources

Snapshot Backups

Can't decide what you need to back up to be safe? How about everything? The Snapshot Backups add-on allows you to make a bit-by-bit backup of your (dv) with a few simple clicks. We'll even store the backups in our data center transparently through your control panel. This tool is indispensable for anyone who is ready to go live with their websites and cannot afford costly downtime due to unexpected surprises.

Need finer control? Plesk already includes a per-domain backup tool with automatic scheduling. For more information, please see:(dv) Backup Options.

24/7/365 Phone and Email Support

We are a true 24/7/365 company. What this means to you is that you have total, around-the-clock access to our renowned Customer Support Department. It's all part of our support promise.

Phone Support

877.578.4000. Call us anytime and you'll be connected to our support center which is based entirely out of Los Angeles, California. You'll be happy to speak with what we consider the best support personnel in the industry. Outside of the USA? We have international numbers.

Secure Online Support

From your AccountCenter, you can submit a support request for your specific question.

(mt) AccountCenter

The AccountCenter is (mt)'s gorgeous all-in-one hosting control panel and account management center. Your portal to our support resources and connecting with the (mt) community in our User Forums. Quick and easy access to powerful controls such as rebooting your server, managing DNS zones, setting your root password and installing our Developer Tools. The AccountCenter is custom-tailored to fit the needs of the modern webmaster. The single source for all your support requests, billing inquiries and more!

(mt) AccountCenter for iPhone

The world's first iPhone specific hosting control panel gives you a quick way to manage your services with (mt) when you're on the go. Get out of the office without ever losing touch with your hosting service. You can quickly reboot your server and even submit support inquiries online and securely.

(mt) User Forums

The forums are a great place to connect with other users of (mt) hosting products. Inside, you'll find friendly people and a great community. Our User Forums have one of the easiest sign-up processes you will ever see. Connect right now with other users to tackle even the most complex tasks with ease -- (mt) User Forums are powered by you! You can join from inside your AccountCenter. Join the (mt) User Forums.