Overview

If your website is offline you might be receiving the following message by email:

"Error: The domain is still suspended for the following reason: Domain is expired"

This occurs because the domain was set to be expired from within Plesk. This can be changed within the Limits feature for a domain.

Instructions

The following will show you how to adjust these settings:

1. Log into Plesk.
2. Click on Domains.

   

3. Click on the Domain which has expired.
4. Click on Limits.

   

5. Now, adjust the "Validity period" to a later date or to unlimited by checking the box.

   

6. Once you click OK, the changes should be complete and your website should be back online.