Overview

This article provides details about managing servers within your AccountCenter.

Adding/Ordering a server

The following are steps to ordering a new server:

1. Sign in to your AccountCenter.
2. Hover over the Domains tab, then select Buy Another Server. See Figure 1:

   
   Figure 1. Click Add New Domain or Service.

3. Look through your purchase options and click Activate next to the appropriate service. This article will address how to add new hosting services; other services are covered in different articles, which are linked below.
   • Add Hosting
     • (gs) Grid-Service
     • (dv) Dedicated-Virtual Server
     • (ve) Server
   • Add Domains
     • See Add a domain or subdomain to add an existing domain to your server (FREE).
     • See Managing Domain Registrations to register or transfer a domain registration.
   • ProCDN: see ProCDN:Purchase
   • SSL Certificate: see Ordering an SSL certificate from (mt) Media Temple

   See Figure 2:

   
   Figure 2. Click Activate next to your new service.

4. For a new (dv) and/or (gs): Enter a primary domain for the server. Select the first radio button if you need to register the domain. Select the second if you already own it. Then, click Next Step. See Figure 3:

   
   Figure 3. Enter your primary domain, then click Next Step.

   Not required for (ve).

5. For a new (dv) and/or (ve): Select the appropriate resource level for your server.

   All servers: Choose monthly or yearly billing from the dropdown menu. Then click Next Step. See Figure 4:

   
   Figure 4. Choose your plan details.

6. For a new (dv) only: Choose add-ons. You can upgrade to an unlimited-domains license for Plesk (default is 100). You can also purchase a Snapshot Backup. Click Next Step. See Figure 5:

   
   Figure 5. Choose your add-ons.

7. Review your order summary to make sure everything is correct. Then, click next. See Figure 6:

   
   Figure 6. Review your order, then click next.

8. Fill in your credit card details, then click make payment.
9. Once your payment is received, your order will be processed within about 20 minutes. If you return to the Overview tab in the AccountCenter, you should see your new service listed.

   You will receive an activation email once your service is ready. Please wait until you receive this email to start configuring your service.

That's it! Thank you for your business!

Upgrade server

Please see this article for step-by-step instructions: Using the Upgrade Server tool.

Closing a server

The following are the steps to close a server:

1. Sign into your AccountCenter.
2. Select the Billing tab.
3. Select Request to Close.
4. Find the server you wish to close and select the red close icon.

Additional information can be found here: Close a service or account.

Transfer a server to another (mt) Media Temple account

If you would like to transfer a server to another (mt) Media Temple account, there must be a support request from each account owner with a request of where the server is to be moved to and from. Once we have a support request from both account owners, we will move the server and update both support requests once the transfer is completed. No changes will be made to the server that is moved, and the next time you log into your AccountCenter you will see the service has been moved to the requested account.

Transfer a server to a new (mt) Media Temple account

If you request is to move a server on your account to a new (mt) Media Temple account, then the account owner must open a support request via the AccountCenter and provide the following contact information for the new account:

• Company:
• Owner's Name:
• Address:
• Email Address:
• Phone Number:

The owner of the new account will receive an AccountCenter Welcome Letter. The account owner will also need to update their billing information within the AccountCenter.