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Server status

  • Applies to: (dv) 4.0, (ve)

  • Difficulty: Easy

  • Time needed: 10 minutes

  • Tools needed: AccountCenter access

 
  • Applies to: (dv) 4.0
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: AccountCenter access
  • Applies to: (ve) Server
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: AccountCenter access

You can view your (dv) Dedicated-Virtual Server's or (ve) Server's health directly from the AccountCenter. This will give you insight into the live performance of your server from either an executive or a detailed viewpoint.

Instructions for (dv) Dedicated-Virtual Server 4.0

You may notice that the RAM percentage will often differ from the one shown in the Power User Panel, because that tool bases its report on a different parameter. The percentage reported in the Server Status is more accurate for practical use on a virtual server. Technically, Server Status uses the privvmpages parameter, and the Power Panel uses oomguarpages and kmemsize. This article has more information about these types of parameters.

  1. Sign in to the AccountCenter and click on your primary domain.
  2. Next to the title, (dv) Dedicated-Virtual Control Panel, you will see a small button labeled Status. See Figure 1:

    (dv) Server Status in the AccountCenter
    Figure 1: Green is good, yellow is something to look into, and red requires immediate assistance from your server administrator.

  3. If you click on the button, you will see a small overlay expand on your screen. See Figure 2:

    (dv) status expanded view
    Figure 2: A more detailed view of your server status.

    • Server: Shows whether the server is online or offline.
    • Load: The average load in the past 1 minute, 5 minutes, and 15 minutes.
    • Processes: The number of processes running on your server.
    • Memory: RAM current use.
    • CPU: Your current CPU use.
    • Storage: How close you are to using all of your disk space.
  4. Finally, you can click on VIEW STATS to open the most detailed page. It has live graphs for all of your stats from Step 3 (see Step 3 for an explanation), plus some additional ones:
    • KBytes in/Sec: Number of kilobytes being uploaded per second.
    • KBytes Out/Sec: Number of kilobytes being served or downloaded per second.
    • Packets In/Sec: Number of packets being uploaded per second.
    • Packets Out/Sec: Number of packets being served or downloaded per second.

    Note that items currently at 0 or 0% will not be displayed. See Figure 3:

    (dv) status graph in the AccountCenter
    Figure 3: A live graph of your resource use.

    You can view your statistics over different time periods by clicking on the tabs at the top.

Instructions for (ve) Server

  1. Sign in to the AccountCenter and click on your primary domain.
  2. Next to the title, (ve) Server Control Panel, you will see a small button labeled Status.


    Figure 1: Green is good, yellow is something to look into, and red requires immediate assistance from your server administrator.

  3. If you click on the button, you will see a small overlay expand on your screen. See Figure 2:


    Figure 2: A more detailed view of your server status.

    • Server: Shows whether the server is online or offline.
    • Load: The average load in the past 1 minute, 5 minutes, and 15 minutes.
    • Processes: The number of processes running on your server.
    • Memory: RAM current use.
    • CPU: Your current CPU use.
    • Storage: How close you are to using all of your disk space.
  4. Finally, you can click on VIEW STATS to open the most detailed page. It has live graphs for all of your stats from Step 3 (see Step 3 for an explanation), plus some additional ones:
    • KBytes in/Sec: Number of kilobytes being uploaded per second.
    • KBytes Out/Sec: Number of kilobytes being served or downloaded per second.
    • Packets In/Sec: Number of packets being uploaded per second.
    • Packets Out/Sec: Number of packets being served or downloaded per second.

    Note that items currently at 0 or 0% will not be displayed. See Figure 3:


    Figure 3: A live graph of your resource use.

    Server Status presents the following resource usage:

    • State of your server: on/off
    • CPU Usage: in percentage
    • Memory Usage: in percentage
      • 100% is equal to the guaranteed amount of memory. This number may be >100% because of the burstable memory.
      • If your server is constantly near or above 100%, consider optimizing your applications and configuration to reduce memory usage or upgrade your Server to the next level.

        This percentage will often differ from the Plesk Power Panel -> Resources page, because that tool bases its report on a different parameter. The percentage reported in the Server Status is more accurate for practical use on a virtual server. Technically, Server Status uses the '''privvmpages''' parameter, and the Power Panel uses '''oomguarpages''' and '''kmemsize'''. This article has more information about these types of parameters.

    • Disk Space Usage: in percentage
    • Load 1: System load averages for the past 1 minute. Run man uptime in the shell for more detail.
    • Load 5: System load averages for the past 5 minutes. Run man uptime in the shell for more detail.
    • Load 15: System load averages for the past 15 minutes. Run man uptime in the shell for more detail.
    • Number of processes/threads: Number of processes and kernel-level threads open. Equivalent of running ps aux -L in a shell.
    • KB/sec ( in/out ): Current number of In/Out KBytes/sec
    • Packets/sec ( in/out ): Current number of In/Out packets/sec. A very large number of packets usually indicates a hacked server.

Thresholds

We alert you on Dashboard/Status pop-up if your server exceeds the pre-defined default thresholds.

Please note that while some thresholds are pretty universal (Memory/Disk Space usage), others can be less applicable to you. For example, if your server is using a lot of threads from an application like Java, it might trigger a Warning or Critical state in the Monitor. This does not necessarily mean your server is actually having issues. In this sense, thresholds serve as a friendly alert, or guideline.

Types of thresholds:

  • Healthy
  • Warning
  • Critical

Thresholds are currently implemented for

  • State
  • CPU
  • Memory
  • Disk Space
  • Processes
  • Load1
  • Load5
  • Load15

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