Introduction

Here's a short list of helpful hints on getting started with your new account at (mt) Media Temple.

AccountCenter

The AccountCenter is the main secure interface for you to manage your accounts and services with (mt) Media Temple.

• AccountCenter information
• Strong Password Guidelines

Figure 1. The AccountCenter login page.

Contact info & contact types/roles

We recommend adding a third-party email to your contact information. This way, you'll still receive communication even if you experience difficulty with your (mt) hosted email.

• Adding and modifying Contacts
• AccountCenter Contact roles

Get help

• If you have a question, you can submit a support request or call our Customer Service/Technical Support line: 1-877-578-4000. We are available 24/7.
• Follow us on twitter: @mediatemple.
• The (mt) Media Temple Billing department is available at 877-578-4000, option 3, from 6am to 6pm Monday to Friday and 8am to 4pm weekends, Pacific Time.
• If you have questions on our products, our Sales Department hours (option 2):
  

  Days	Hours
  Monday-Friday	6am-6pm Pacific
  Saturday	8am-12pm Pacific
  Sunday	closed

Basic DNS information

For your domain to correctly resolve to your new (mt) server, you'll need to update your domain's nameservers to:

NS1.MEDIATEMPLE.NET
NS2.MEDIATEMPLE.NET

Remember to allow 24-48 hours for DNS propagation. For more information on DNS, please see this article: DNS Explained.

Set up email

• Creating a POP/IMAP email account
• Configure your email on popular third-party applications

Migrate your website

• Migrating your websites to the (gs) Grid-Service
• Migrating your websites to the (dv) Dedicated-Virtual Server