AccountCenter Contact roles
Overview
All types of Contacts have broad access to your AccountCenter and to your server(s). An AccountCenter Contact can:
- Access and modify your service(s).
- View some or all of your billing information.
- Call (mt) Media Temple for phone support and submit support requests.
Roles
Owner
The owner of the account is the owner of all the data hosted on the (mt) Media Temple hosting service(s). The owner is also the only one who can submit a request to close a service or account.
Owners will receive all notifications for an account and, if an account happens to close, only the owner can re-open. For more information on how to re-open a closed account, please read: How do I re-open a closed account? A request to move a zone file or service to another existing account will be done by the owner as well.
**The person you list as the owner of your account should be someone that owns the domain name and/or is the owner of the company. We DO NOT recommend that you make an employee the listed owner of the (mt) Media Temple Account.**
Figure 1. Click image for a larger view.
Administrator
The administrator of the account has permission to add or edit contacts, but cannot close services. An example of a admin contact would be: Someone opened the account for a friend or a client. They would list themselves as an admin and the client would be the owner.
Technical
A technical contact has the same privileges as the administrator except they would not be able to close or add contacts on an account. An example of a tech contact would be someone that you hire to do contract work, but not on a long-term basis.
Billing
The billing contact would be the individual to whom you would like to have copies of your invoices sent. They will have this login to make payments through the AccountCenter. For more information, please see: Billing information.
An example of a billing contact would be the accounts payable for your company.