Domain Disputes
Overview
This article explains (mt) Media Temple policy.
Defining ownership
Account Owner. The highest authority of a single specific Account is the Account Owner. Individual services that are associated with an Account, are controlled by the Account and its Account Owner. The Account Owner is established at the time the Account is created. The details of an Account Owner must be that of a real person. It is not permitted to use fictitious or "fake" names for the details of an Account Owner. Accounts containing fictitious or "fake" names, and contact details that do not reflect the details of a real person may be suspended or terminated.
What we can do
If you are the listed registrant for the domain in dispute, you may be able to take possession of the DNS Zone File. You must provide the following:
Registrant listed as an individual:
- Copy of government issued photo ID.
Registrant listed as a business:
- Articles of Incorporation
- Provide a point of contact within the company.
These documents may be faxed to 310.388.0929. Once sent, please call our Billing department. The (mt) Media Temple Billing department is available at 877-578-4000, option 3, from 6am to 6pm Monday to Friday and 8am to 4pm weekends, Pacific Time.
What we cannot do
We will never transfer data or website files.
Media Temple does not get involved in legal disputes.