Support / KnowledgeBase

Search the KnowledgeBase Search

Using the Point to Another Server tool

  • Applies to: All Service Types

  • Difficulty: Easy

  • Time needed: 10 minutes

  • Tools needed: AccountCenter access

  • Applies to: All Service Types
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: AccountCenter access


You can easily move your DNS zone file from one server to another on your account.


When using this tool to point a domain from a Grid to a DV or DV Developer, custom DNS records (i.e. MX, CNAME, etc) may be reset. As a precaution, be sure to make note of any custom records before using this tool.


Please remember that any DNS changes in general can take up to 24-48 hours to fully propagate across the Internet.


  1. Log into your AccountCenter.
  2. Click on the domain you want to move to another server.
  3. Click on Point to Another Server.

    Point to Another Server.png

  4. Select the new target service, then click next.


To limit site interruptions, you may want to lower the TTL value at least 12 hours prior to moving the DNS zone file.