Overview

Move a domain from one IP address on your (dv) Dedicated-Virtual Server to a new IP.

Requirements

You must purchase another IP address from (mt) Media Temple. See Ordering additional IP addresses for details.

Instructions

To define which IP address a domain is assigned to, follow these steps:

1. Log into the Plesk Server Administration Panel. See Figure 1:

   
   Figure 1. The Plesk control panel.

2. Click on Subscriptions. See Figure 2:

   
   Figure 2: Click on Subscriptions in the left column.

3. Click on the domain you wish to modify. See Figure 3:

   
   Figure 3: Click on your domain name.

4. Click on the tab that reads Change Hosting Settings. See Figure 4:

   
   Figure 4: Click "Change Hosting Settings" to continue.

5. Select the new IP address in the drop down menu labeled IP address. See Figure 5:

   
   Figure 5: In this example, we only have one IP address. If you have purchased additional IP addresses, they will be listed here.

1. IMPORTANT: Complete this first step at least 12 hours before continuing! Otherwise, your site will be sporadically unavailable for 12 hours after you make your DNS change.

   Lower your TTL on your zone file.

   If you don't use (mt) Media Temple's DNS, you will need to update your zone file with your new IP manually at your current nameservers.

2. Continue with these instructions 12 hours after completing Step 1. Sign into the AccountCenter.
3. Select the domain you want to move to a new IP address.
4. At the bottom of the Domain Tools section, select Point to Another Server.

   

5. Select the entry that lists your (dv) Dedicated-Virtual Server on the left, and your new IP on the right.
6. Click next.

   NOTE:

   Please proceed to the next steps immediately! Note that once you make this change and it begins to propagate, your site will be down until you configure it to use the new IP in Plesk.

7. Log into Plesk.
8. Click on Server on the left.

   

9. Click on IP Addresses.

   

10. If your new IP is not currently on the list, click Reread IP.

    

11. Now, we need to assign the new IP to the Client that owns the domain. Click on Clients on the left.

    

12. Click on the appropriate Client.
13. Click on IP Pool.

    

14. Click Add New IP Address. If it's grayed out (as it is in the screenshot) make sure you finished the previous steps properly, and that the IP hasn't already been added as an Exclusive IP to a different Client.

    

15. Select the new IP address, click Add, then click OK.

    

16. Now, we need to switch the domain to the new IP. Click on Domains on the left.

    

17. Click on the domain that's going on the new IP.
18. Click on Setup.

    

19. Next to IP Address, select the new IP address from the dropdown menu, then click OK.

Your domain is now on the new IP address! If you did not lower your TTL before following this article, you may notice sporadic site availability for the next 12 hours until your DNS propagation completes.

Resources

• Raise or lower TTL
• Using the Point to Another Server tool
• Ordering additional IP addresses