Creating a POP/IMAP email account
Introduction
This article will show you how to add an email user for your (mt) Media Temple server.
Setting up email is very simple. It consists of two basic steps:
- Adding one or more users on your hosting service.
- See our Set up third-party email applications article to configure your email client.
Instructions
- Log into your AccountCenter.
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Select your primary domain name from the Domains tab, see Figure 1.
Figure 1. -
Click on the Email Users icon, see Figure 2.
Figure 2. Click the "Email Users" icon to begin. -
This screen lists all the Email Users for your (gs) Grid-Service. Click the Add new user button, see Figure 3.
Figure 3. -
Complete the form to create your Email User. We'll start with the first section, Email User Settings. Please see Figure 4 as reference.
Figure 4.-
Email address/Username: Capitalization does not matter and please keep in mind that usernames can only contain letters, numbers, hyphens (-), underscores (_) and periods (.). No spaces or other special characters are allowed and usernames cannot begin with a number.
NOTE:
If you want this new user to receive mail at all of the domains on your (gs) Grid-Service, the default value for this field "all domains on this site" will accomplish that.
- Description: A short description to identify this email address.
- Password: Enter the password in each of the password text boxes. Passwords should be at least 8-characters long and difficult to guess. For more information, read our Strong password guidelines.
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Email address/Username: Capitalization does not matter and please keep in mind that usernames can only contain letters, numbers, hyphens (-), underscores (_) and periods (.). No spaces or other special characters are allowed and usernames cannot begin with a number.
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You may skip down to the bottom of the page and click the
button. If you'd like this user to have FTP/SFTP access, instructions are available here.
Webmail access
You may also use "Webmail" to access your email.
- Address: http://gs-example.com/webmail/ <-- be sure to use your domain name!
- Example: username@gs-example.com
Resources
- Configure your email on third-party applications
Overview
This article explains how to create email users in Plesk on your (dv) Dedicated-Virtual Server 4.0, and how to access your email through webmail. Once you've added your email address on the server, feel free to set it up in your favorite third-party email application, like Outlook or Apple Mail. Click here for a convenient list of popular third-party email applications and links to instructions.
If the screenshots you see here don't match your version of Plesk, please see the (dv) Dedicated-Virtual Server 3.5 section. These screenshots are for the (dv) Dedicated-Virtual Server 4.0 and Plesk 10.
Requirements
You must create a subscription and add the domain for this particular email address. Please see Create your subscription and Adding domain in Plesk.
Instructions
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Log into the Plesk Control Panel for your domain. See Figure 1:
Figure 1. The Plesk Control Panel. Click for a larger view.If you log into Plesk with the admin user, you will be in the Server Administration Panel by default. To get to the Control Panel, click on Domains, then on the Control Panel link next to your domain.
You can also create a user that will log into the Control Panel by default, which will save you a few clicks on day-to-day webmaster tasks. See Control Panel user.
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Click on the Mail tab at the top. See Figure 2:
Figure 2. Click on Mail. -
Now, click on Create Email Address. See Figure 3:
Figure 3. Click Create Email Address. -
Fill in the information for your email user, then click OK. See Figure 4:
Figure 4. Enter your username, mailbox size, and password.- E-mail address: Enter the username, and select the domain from the dropdown menu.
- Mailbox: Choose the default size for that subscription, or set a custom size.
- Password: Please use a strong password.
You have the option to create an email address that corresponds to one of your Control Panel users (see Control Panel user, rather than email address that's just an email address. If you're making a Control Panel user email address, you can just type in the username (which should match the username you gave the Control Panel user) and click OK. The password will be the same as the user password.
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You will be taken back to the main Mail screen. You should see a confirmation message, and your new email address in the list. See Figure 5:
Figure 5. Your new email address. Click to edit its settings! - Note that you can click on any email address to reopen the settings. From here, you can click on the appropriate tab to edit the forwarding, alias, auto-reply, or spam settings. (Look at Figure 4 above for reference.) Check the Related articles section below for these topics.
Webmail access
We provide a webmail client. You can access webmail from Plesk or directly from your browser. The URL for webmail on our (dv) Dedicated-Virtual Servers is http://webmail.example.com. For more information, please see: Using Webmail.
Related articles
This article explains how to create email users in Plesk on your (dv) Dedicated-Virtual Server 3.5, and how to access your email through webmail. Once you've added your email address on the server, feel free to set it up in your favorite third-party email application, like Outlook or Apple Mail. Click here for a convenient list of popular third-party email applications and links to instructions.
Before you start
You must add your domain in Plesk. See Adding domain in Plesk.
Instructions for (dv) Dedicated-Virtual Server 3.5
Log into your AccountCenter located at https://ac.mediatemple.net. Once you've logged, in select the Plesk button for your (dv) Dedicated Virtual server.
Log into your Plesk interface and click on Domains.
Click on the domain you'd like to add the email address. If you have not created any domains yet, you'll have to do that first.
Click on Mail which is the first icon in the Services section.
Click on the Add New Mail Name icon in the Tools section.
Here you will fill in all of the details for your new email user.
- Enter the username in the Mail Name box, remember that the username is everything before the @ symbol in the email address. Capitalization does not matter and please keep in mind that usernames can only contain letters, numbers, hyphens (-), underscores (_) and periods (.). No spaces or other special characters are allowed and usernames cannot begin with a number.
- Enter the desired password for the email user in the next two text boxes. If the password is a dictionary based word you may get a POP-up that says something like 'Unable to set password'. This is a security measure but can be disabled under Server -> Mail -> Check the passwords for mailboxes in the dictionary.
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Make sure the box next to Mailbox is checked. You can set the mailbox quota here as well as enable spam filtering. Click OK.
Webmail access
We provide a webmail client. You can access webmail from Plesk or directly from your browser. The URL for webmail on our (dv) Dedicated-Virtual Servers is http://webmail.example.com. For more information, please see: Using Webmail.