Creating an autoresponder
Overview
Enabling an auto-reply can potentially result in more spam messages coming to your Inbox, as well as cryptic bounce-back messages. The reason this happens is because the Auto-Reply function will reply to each and every email that gets sent to your email address, regardless of your anti-spam settings. If you notice a sudden increase in bounce messages, rest assured that it's not something to be concerned about.
Auto-Reply is one of the features included in uControl. Learn more about uControl here. From this section, you are able to enable/disable this feature. You can specify a custom auto-reply message and subject line. A live preview box displays your message alongside the input boxes.
Auto-Reply Settings
Instructions
To set up automatic reply for an e-mail address:
- Log into the Plesk Control Panel for your domain. See Figure 1:
Figure 1: The Plesk Control Panel. Click for a larger view. - Click the Mail tab.
- Select your e-mail address, see Figure 2:
Figure 2. - Click the Auto-Reply tab, see Figure 3:
Figure 3. - Check the box for Switch on auto-reply and specify the following settings, see Figure 4:
- Auto-reply message subject.
- Message format. We recommend that you leave the option Plain text selected because some of your recipients may not be able to see the text formatted with HTML.
- Encoding. We recommend that you leave the UTF-8 encoding selected to ensure that the letters in your message are displayed properly.
- Message text. Enter your message here.
- Forwarding address. If you want to forward incoming messages to another e-mail address, type an e-mail address in this box.
- Attached files. If you want to attach a file to your message, click Browse and select a file.
- Click OK.
Figure 4.
To switch off automatic reply for an e-mail address:
- Log into the Plesk Control Panel for your domain. See Figure 1:
Figure 1: The Plesk Control Panel. Click for a larger view. - Click the Mail tab.
- Select your e-mail address.
- Click the Auto-Reply tab.
- Uncheck the Switch on auto-reply checkbox, and click OK.