Using Webmail
Introduction
Your (gs) Grid-Service comes with webmail access for all domains that are hosting your email. This is a convenient tool when travelling or to troubleshoot an error with your favourite mail program.
Access webmail
The easy to remember link is: http://example.com/webmail. Be sure to replace example.com with your domain.
You will need to use your full email address to login. For information and instructions on creating an email account, please see: Creating a POP/IMAP email account.
More information
Access webmail
You can access webmail from Plesk or directly from your browser.
The URL for webmail on our (dv) Dedicated-Virtual Servers is http://webmail.example.com.
The default webmail application for (dv) 4.0 is AtMail.
The default webmail application for (dv) 3.5 is Horde Mail.
From Plesk
- Follow steps 1 and 2 from this article to access the list of your email users.
- Click on the webmail icon next to your email address. See Figure 1:
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Your webmail will open in a new window. Enter your username and password, then click Login. See Figure 2:

Figure 2. Enter your username and password, then click Login. - You will be directed to your inbox. See Figure 3:
By URL in your browser
- Visit http://webmail.example.com/ in your browser, where example.com is the domain name associated with the email address.
- Enter your username (your email address) and your password, then click Login. You will be directed to your inbox. See Figure 3 above for a view of your inbox.
Change your webmail client
You may choose which webmail client to use. Here's how:
- Log into the Plesk Control Panel for your domain. See Figure 4:
- Click the Mail tab.
- Click the Change Settings icon, see Figure 5:
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Under Settings, select the webmail client of your choice from the drop-down menu. See Figure 6.

Figure 6. Select your webmail client and click "OK" to save. - Click the OK button to save your choice.
Additional reading
- I am unable to send attachments via Webmail or upload big files with PHP scripts.
- How can I use Squirrelmail instead of Horde as my webmail client?
- Removing News Feed from Horde
- How do I change the welcome message in Horde Webmail?
- Horde webmail error: 'There was an error deleting messages from the folder "Inbox". [TRYCREATE] Mailbox does not exist.'

