Step 1: Obtaining access

SSH is a way to access your hosting account in a secure way. Using an SSH client you can perform standard Linux operations via the command-line.

(mt) Media Temple does not enable this feature by default for our (ss) Shared-Server accounts. If you would like us to enable this for your account, the first step is to log into your AccountCenter.

Open up a support request asking for ssh access. Once the request is entered. Our support staff will have the feature enabled for you in a timely manner.

Step 2: Connecting to the server

Windows 95,98,ME,NT,2000,XP

Software
PuttySSH - http://www.chiark.greenend.org.uk/~sgtatham/putty/

Installation and use:

• Download putty.exe
• Save it to your C:WINDOWS folder
• If you want to make a link to it on your desktop:
  • Open the C:\WINDOWS folder in windows explorer.
  • Right click on the putty.exe file and select Create Shortcut.
  • Drag the shortcut to your Desktop.
• Double-click on the putty.exe program or shortcut.
• In the Host Name field, enter the domain name or IP address of your hosting service from your Service Activation letter.
• Select SSH as the Protocol.
• Click Open. You will be prompted to accept the key for the server used for encrypting the communications. Click Yes.
• Enter your username and password provided in your Service Activation letter.

OS X

Software
SSH is installed by default with OS X.

Use:

• Select Applications and click on the Utilities folder.
• Double-click on the Terminal application.
  
• In the command-line window enter:
  
  

  ssh username@mt-example.com

  Where username is the username you received in your Service Activation letter and mt-example.com is the domain name or IP address of your hosting service.
  
• You will be prompted for your password. Please enter the password that you received with your Service Activation letter.

Revisions:

07-20-2009: Minor Fixes