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How can I set up email in Entourage?

  • Applies to: (gs), All (dv)

  • Difficulty: Easy

  • Time needed: 10 minutes

  • Tools needed: Entourage

 
  • Applies to: (gs)
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Entourage
  • Applies to: All (dv)
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Entourage

Introduction

Entourage was an e-mail client and personal information manager developed by Microsoft for Mac OS 8.5 and higher. Entourage was replaced by Outlook for Macintosh in Microsoft Office for Mac 2011.

This guide will show you how to configure your Entourage application to access email for your (mt) Media Temple server.

Requirements

Before you start, be sure you have these handy:

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Please take a moment to review the Statement of Support.

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Please take a moment to review the Statement of Support.

Configure Entourage

1. Open Entourage.

2. From the Entourage menu, choose Account Settings. See Figure 1 as reference.


Figure 1: Access "Account Settings" to add a new email account.

3. Click New button, then select Mail.... See Figures 2 and 3.


Figure 2


Figure 3

This will open a new window. We recommend using the IMAP protocol to access your email. See Figure 4 below. Learn more about POP and IMAP here. Be sure to click on Ok, not Setup Assistant.


Figure 4: POP is selected as default. We recommend using IMAP.

4. Enter your full email address in the Email address: field then click on Configure Account Manually. See Figure 5 as reference.


Figure 5: (mt) Media Temple does not support the auto configuration feature on our mail servers, so you should use the 'Configure Account Manually' feature.

5. Complete the window using Figure 6 as an example, be sure to replace the example text with your email information.


Figure 6: The domain "s00000.gridserver.com" is used as an example, please use your access domain for this window.


Figure 6: The domain "example.com" is used as an example, please use your email information for this window.

  • Enter a unique identifying name for the Account name field.
  • Enter the Name as you want it to appear. This is what the recipient will see in her/his email client when an email is received from you.
  • Enter your full email address in the Email address field.
  • Enter your full email address in the Account ID field.
  • Enter your email password in the Password field.
  • Enter your access domain in the IMAP server field.
  • Enter your access domain in the SMTP server field; more on this in the next step.
  • Click OK, see Figure 7 for the location of this button.


    Figure 7: Click the "OK" button to save your settings.


    Figure 7: Click the "OK" button to save your settings.

Congratulations, you have finished setting up your email account!

Resources


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