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How can I change the DNS records for a domain I registered/host with (mt) Media Temple?

  • Applies to: All Service Types

  • Difficulty: Easy

  • Time needed: 5 minutes

  • Tools needed: None

 

You can easily edit the zone file for your domain in our AccountCenter.  This zone file houses information about your domain, including what IP address maps to various aspects of your domain, such as subdomains and mail services.

UPDATE:

As of June 1, 2009 you can now edit the 'A' record for your domain to point outside of our network.  If you choose to do this, and are using webmail on the (gs) Grid-Service, you will have to use your access domain instead.  To find out your access domain please see your Server Guide in the AccountCenter.  Just add "webmail." to the beginning of the url.


DETAILS:

  1. Login to your (ac) AccountCenter.
  2. Click on your domain.
  3. Under the DNS section click Edit Zone File.
  4. Now you can make the following changes to your domain's DNS Zone File:
    • Lower your TTL Value
    • Reset your zone file to default settings
    • Add, Edit or Remove A, TXT, or MX Records
  5. Hit the Save button once you have entered the new information.

Should you still experience problems modifying your DNS information, please submit a ticket through the AccountCenter so that we may troubleshoot the problem.

Revisions:

12-19-2008: Article Rewrite
06-11-2009: Added Update box regarding recent 'A' record change

 

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