The following guide will show you how to mange the spam filter settings for your (gs) Grid-Service.

MailProtect (Global Settings)

1. Login to your (ac) AccountCenter
2. Click on your Primary Domain
3. Click on MailProtect (Anti-Spam)
   
   
   
4. Configure your settings:
   

Delivery:

• Move spam into IMAP subfolder - This is useful if you use webmail or the IMAP protocol to check your mail. This will move any spam mail to a spam folder in your IMAP account.
  
  

  NOTE:

  You may need to subscribe to the spam folder before you can see it. Check with your email client software documentation.
  

• Add tag to the spam's subject - This is useful if you are going to check your mail with a third-party email client on your desktop. You can use the rules available in your mail client to perform various actions like moving the messages to a folder, deleting them, flagging them, and so on...
• Delete the spam - The message will be deleted from the server entirely. You would not be able to retrieve any emails that were deleted permanently using this method.
• Do nothing - MailProtect will still scan the emails and apply a spam score in the mail headers themselves, but will not modify or move any messages. This is useful if you would rather have a client-side program to filter your messages based off the spam score provided in the headers. Rules set by entries in the Allow/Block list are still honored.
  

Spam level:

• Please choose a spam level between 1 and 10 (Default is 5).
  
  • 1 blocks the most spam
  • 10 blocks the least amount of spam
    

Allow list:

• Here you can list any friendly email address or domain name to prevent them from being filtered by your MailProtect. Each email address should be placed on its own line. The following are two different examples of how you can list addresses:
  
  • kbuser@mt-example.com
  • @mt-example.com

Block list:

• Here you can list any email address or domain name to assure they are always filtered as spam. Each email address should be placed on its own line. The following are two different examples of how you can list addresses:
  
  • kbuser@mt-example.com
  • @mt-example.com

MailProtect Settings for Specific Email User

1. Login to your (ac) AccountCenter
2. Click on your Primary Domain
3. Click on Email Users
    
   
4. Click on edit for the user
   
   
5. Adjust the User's MailProtect Settings:
   
   
   • Global Settings: Sets user to use the global settings which you configured as above.
     
   • Use Custom Settings: Allows you to set custom settings only applied to the user.
     
   • Disable Spam Scanning: Allows you to disable MailProtect for the user.

FAQs

How can I verify that MailProtect is working?

Login to a outside email address and send a message with the following text in the body:

XJS*C4JDBQADN1.NSBN3*2IDNEN*GTUBE-STANDARD-ANTI-UBE-TEST-EMAIL*C.34X

The subject is not important. This email should always be labeled as spam unless the sender is in the "Allow LIst".

Revisions:

07-20-2009: Minor Fixes