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How do I remove an email account from my iPhone?

  • Applies to: All Service Types

  • Difficulty: Easy

  • Time needed: 10 minutes

  • Tools needed: iPhone, email address

 
  • Applies to: All Service Types
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: iPhone, email account

READ ME FIRST

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If you have further questions about your iPhone, please visit http://www.apple.com/support/iphone/.

Symptom

You added your email account to your iPhone using the Auto-Config Mail Tool and cannot delete the account from your iPhone. As in Figure 1, the usual red "Delete Account" button is missing.


Figure 1.

Cause

This is a known issue with the auto configuration tool.

Solution

Here's how to delete the email account from your iPhone.

  1. Navigate to Settings on your iPhone.
  2. Tap General.
  3. Scroll down and tap Profile, see Figure 2.


    Figure 2.

  4. Tap the Remove button to remove your email account, see Figure 3.


    Figure 3.


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