This article will teach you how to create new email users on your (gs) Grid-service. Webmail access is also address at the bottom of this article.

Setting up email is very simple. It consists of two basic steps:

1. Adding one or more users on your hosting service.
2. Configuring your computer's email client software is covered in the following kb article.
   
   • Email Program Setup Tutorials

Adding an email user:

Log into your AccountCenter located at https://ac.mediatemple.net Once you've logged in select the Add an email user Link on the right hand side. From the pull down menu select the domain you would like to creat the email for.

Here you will fill in all of the details for your new email user.

• In the first text box marked Username put the username of the email address you'd like to add. Capitalization does not matter and please keep in mind that usernames can only contain letters, numbers, hyphens (-), underscores (_) and periods (.). No spaces or other special characters are allowed and usernames cannot begin with a number.
  
• The pull down menu in this section denotes which domain you'd like this user to receive mail at. If you have multiple alternate domains added to this server you will be able to choose from each of them when adding a user.

  NOTE:

  If you want this new user to receive mail at all of the domains on your (gs) Grid-Service the default value for this field "all domains on this site" will suffice.

• Add a description for this user in the next field.
• Enter the desired password in each of the password text boxes. Passwords should be sufficiently long to prevent easy guessing.
  
  

If MailProtect is enabled for this server you may choose to turn it on for this user and configure their individual settings.

Enable Sub-FTP access will give this email user the ability to log in via FTP to manage the files in a directory of your choosing. Leaving this box unchecked is the default and is appropriate in most situations.

Enable SSH Access will give this email user the ability to log in via SSH. Most users will not need this option enabled.

If this user wants a message to auto-reply to all incoming emails it can be set in the final field on this page. This field can be edited at any time, many users find it useful as a vacation responder.

Click the save button to apply all changes.

Webmail access:

In a pinch you may also use "Webmail" access to email for your primary domain. Webmail is not intended to be your primary means of accessing your emails. We strongly suggest the use of an email program. Email Program Setup Tutorials

• Address: webmail.mt-example.com
• Example: username@mt-example.com

 

Revisions:

08-06-2009: Corrected several bad links.
07-20-2009: Minor Fixes