Introduction

FileZilla is a free, open source FTP client for Windows, Mac OS X, and Linux. It supports both FTP and SFTP, and can be used with all (mt) Media Temple services. The first thing you need to do is download a copy of Filezilla at http://filezilla-project.org/download.php?type=client. Please follow the installation steps to install the application on your computer.

Remember to replace example.com with your domain name.

The following tutorial is provided as a courtesy to our customers to help you configure your ftp software to work with (mt) Media Temple's hosting solutions. Third-party software can not be supported directly by (mt) Media Temple. If you have further questions about configuring FileZilla, please visit http://wiki.filezilla-project.org/Using.

For a recent security notice regarding FileZilla, please click here.

Requirements

Before you start, be sure you have these handy:

• Server name: Your access domain or example.com. example.com or your IP address
• Username: Your primary domain or FTP username.
• Username: Your FTP username.
• Password: Your FTP password.

Please see FTP and SFTPFTP and SFTP to learn how to find these settings.

Instructions

Once FileZilla is installed, we can create a bookmark for your FTP settings using the Site Manager.

1. Click on File > Site Manager.

2. Click on New Site and rename the bookmark:

3. Fill in the following settings:

• Host: s00000.gridserver.com example.com or your IP address
• Port: 21 for FTP, 22 for SFTP
• Servertype: Select FTP - File Transfer Protocol
• Logontype: Select Normal
• User: example.com domainuser
• Password: Your FTP password.

4. Enable Passive Mode: Click on Transfer Settings and under Transfer mode, select Passive.