Using Filezilla for FTP/SFTP
Filezilla is a free, open source FTP client for Windows, Mac OS X, and Linux. It supports both FTP and SFTP, and can be used with all (mt) Media Temple services. The first thing you need to do is download a copy of Filezilla at http://filezilla-project.org/download.php?type=client. Please follow the installation steps to install the application on your computer.
NOTE:
- Text in this color is used as an example. Please be sure to replace this text with the proper information for your site or server. Remember to replace mt-example.com with your domain name.
- The following tutorial is provided as a courtesy to our customers to help you configure your ftp software to work with (mt) Media Temple's hosting solutions.
- Third-party software can not be supported directly by (mt) Media Temple. If you have further questions about configuring Filezilla please visit http://wiki.filezilla-project.org/Using
- For a recent security notice regarding Filezilla please click here.
- Click on File > Site Manager. Click on New Site and rename the bookmark:
(gs) - s#####.gridserver.com
(ss) - mt-example.com
(dv) - xxx.xxx.xxx.xxx

- Fill in the following settings:
Host:
(gs) - s#####.gridserver.com
(ss) - ss##.shared.server-system.net
(dv) - xxx.xxx.xxx.xxx
Port: 21 for FTP, 22 for SFTP
Servertype: Select FTP - File Transfer Protocol
Logontype: Select Normal
User:
(gs) - serveradmin@mt-example.com
(ss) - mt-example.com
(dv) - username
Password:
(gs) - Please see Server Administrator in your AccountCenter.
(ss) - Please see Server Details in AccountCenter.
(dv) - Click Setup under Hosting for your domain.
- Enable Passive Mode: Click on Transfer Settings and under Transfer mode select Passive.

TIP:
If you have trouble connecting you may also want to Click on "Limit number of simultaneous connections" and type 1 in the box.
Notes/Supplemental Resources:
- Filezilla Homepage - http://filezilla-project.org
- Usage Guide - http://wiki.filezilla-project.org/Using
- Basic FTP instructions (all-purposes)
- (gs) Creating additional FTP or Sub-FTP Users
Revisions:
06-19-2008: Article Creation
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