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Using Fetch for FTP/SFTP

  • Applies to: All Service Types

  • Difficulty: Easy

  • Time needed: 5 minutes

  • Tools needed: None

 

Fetch is a Mac OS X application used to connect to a server using FTP or SFTP. It can be used with all (mt) Media Temple services. The first thing you need to do is download a copy of Fetch at http://fetchsoftworks.com/. Please follow the installation steps to install the application on your computer.

NOTE:

  • Text in this color is used as an example. Please be sure to replace this text with the proper information for your site or server. Replace ##### with your site number.
  • The following tutorial is provided as a courtesy to our customers to help you configure your ftp software to work with (mt) Media Temple's hosting solutions.
  • Third-party software can not be supported directly by (mt) Media Temple. If you have further questions about configuring fetch please visit http://fetchsoftworks.com/Support/

Once installed we can now create a new connection.
  1.  Click on File > New Connection.
  2. Fill in the following settings (the below settings will work for the (gs) platform):

    Fetch__New_Connection

    Hostname:
    (gs) - s#####.gridserver.com
    (ss) - ss##.shared.server-system.net
    (dv) - xxx.xxx.xxx.xxx

    Username:
    (gs) - serveradmin@mt-example.com
    (ss) - mt-example.com
    (dv) - username

    Connect using: FTP

    Enable encryption:
    N/A (Should be enabled when using SFTP)

    Password:

    (gs) - Please see Server Administrator in your AccountCenter.
    (ss) - Please see Server Details in AccountCenter.
    (dv) - Click Setup under Hosting for your domain.

    Add to keychain (optional):
    N/A


  3. Click on the Arrow and fill in the extra settings:

    Initial folder (optional): Please see System Paths.

    Port: 21 for FTP, 22 for SFTP (SFTP is recommended)

    Try to connect "________" times (optional): Type in 1 if you have issues connecting.

Notes/Supplemental Resources:

Revisions:

06-24-2008: Article Creation



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