Support / KnowledgeBase

 
Search the KnowledgeBase Search

Managing files owned by the 'apache' user

  • Applies to: All (dv)

  • Difficulty: Medium

  • Time needed: 10 minutes

  • Tools needed: None

 
  • Applies to: All (dv)
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: SSH, vi knowledge or Plesk adminstrator access

Overview

Frequently, PHP scripts create files and directories that are owned by the user apache. These files cannot be deleted by the administrative user.

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Please take a moment to review the Statement of Support.

Options

Via SSH

You can connect to your server via SSH and change the ownership of files using the chown command. Please see: Change permissions, owner, and group for more information.

Via Plesk

You can use the File Manager tool within Plesk to manage these files. For more information, please see this article: Managing your files with File Manager.

Third-party tools

Another option for deleting these files is a PHP-based File Manager.

Below are a few popular ones to choose from. These products are not supported by (mt) Media Temple but should work in most situations:


User Comments

No visitor comments posted. Post a comment
Fields marked with an asterisk(*) are required. Comment on this article
Fill out the form below if you would like to comment on this article.
 
 
 

(code is not case-sensitive)
 
Submit
 
 

Continue