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Managing files owned by the 'apache' user Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, vi knowledge, or Plesk Power Panel access Overview By default, when a PHP script on the DV server writes to the filesystem, any subsequent files/folders will be owned by the user apache. The only two users who ca ... Applies To: All DV

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How do I purchase a Plesk unlimited domains license? Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview Our DV server comes with a 100 domain Plesk license. However, you can purchase a Plesk unlimited domains license for $15 per month. Instructions Submit a support request You may submit ... Applies To: All DV

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Using Webmail Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Email account Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Email account Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Email account Introduction Your Grid comes with webmail a ... Applies To: (dv) 4.0, DV, Grid

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Managing a MySQL database with phpMyAdmin Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: AccountCenter access, database user login Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access, database user login Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Requi ... Applies To: (dv) 4.0, DV, Grid

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Creating an email account Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: Pre ... Applies To: (dv) 4.0, Grid

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How do I purchase a Snapshot Backup? Applies to: All DV, (ve) Server Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview The Snapshot Backup preserves the entire state of your server, from the core configuration files down to the emails. Recommended use: Preserve a working version of your serve ... Applies To: (ve), All DV

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Finding Plesk domains exceeding disk quota Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access Overview This article will show you which domains on your DV server have exceeded their quotas as defined in Plesk. NOTE: For other handy tips like this one, you should visit pleskhacker.com. This ... Applies To: All DV

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Troubleshooting DV Memory Issues Applies to: DV 4.0 Difficulty: Medium Time Needed: 15 Tools Required: Plesk administrator access Applies to: DV Difficulty: Medium Time Needed: 15 Tools Required: Plesk administrator access READ ME FIRST Please keep in mind that the DV product is a self-administered hosting solution. ... Applies To: (dv) 4.0, DV

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How do I enable or disable named on my server? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview BIND is by far the most widely used DNS software on the Internet and is fully compliant wi ... Applies To: (dv) 4.0, All DV, DV, DV Dedicated, DV Developer

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How do I change the time zone on my server? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access or SSH / FTP access Applies to: All DV Difficulty: Medium Time: 10 Tools needed: SSH or Plesk administrator access Overview Follow these instructions to change the time zone on your Grid. Instructi ... Applies To: (dv) 3.5, (dv) 4.0, DV, Grid

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Migrating your websites to the DV server Applies to: All DV Difficulty: Medium Time Needed: 60 Tools Required: SSH, FTP client, DNS Control Overview Whether you have a site with just static html pages or a dynamic database-driven one, this migration guide will help you get started with your new DV server. This document is by n ... Applies To: All DV

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What can I do if I am unable to start the qmail service in Plesk? Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview The service qmail is a mail transfer agent (MTA) that runs on DV 4.0 Servers. Requirements Before you start, this article has the following dependencies: You must have SSH ... Applies To: (dv) 4.0

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How do I view the mail queue in Plesk? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This article will show you how to access your server's mail queue through Plesk. This can ... Applies To: (dv) 4.0, DV

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How do I enable an alternate SMTP port? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview SMTP is an abbreviation for Simple Mail Transfer Protocol, a data transmission format used to send email. The ... Applies To: (dv) 4.0, DV, Grid

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Retrieve Plesk License Keys Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 3.5 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Whenever you upgrade or downgrade your Plesk domain license for your DV server or DV, ... Applies To: (dv) 4.0, DV

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Shared and exclusive IP addresses in Plesk Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Plesk allows IP addresses to be either shared or exclusive. This determines whether more t ... Applies To: (dv) 4.0, DV

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How do I set the default site for an IP address? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview You can select and change which of your domains your IP address points to by making a simp ... Applies To: (dv) 4.0, DV

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Start, stop, or restart system services on your DV Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access, or SSH & root access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access, or SSH & root access Overview You may need to start, stop or restart ... Applies To: (dv) 4.0, DV

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Using Application Vault Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview The Application Vault is a completely customizable repository of site applications giving ... Applies To: (dv) 4.0, DV

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Rejecting all email for nonexistent users Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This article will ... Applies To: (dv) 4.0, DV, Grid

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Enabling Plesk's mailing list server (Mailman) Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview The following steps will show you how to enable a mailing list server on your DV Manged se ... Applies To: (dv) 4.0, DV

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Creating a subdomain in Plesk Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview In the Domain Name System (DNS) hierarchy, a subdomain is a domain that is part of a large ... Applies To: (dv) 4.0, DV

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How do I create a database? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview ... Applies To: All DV, Grid

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How can I see my server's resource usage statistics? Applies to: DV Difficulty: Medium Time Needed: 15 Tools Required: Plesk administrator access, AccountCenter access Applies to: DV 4.0 Difficulty: Medium Time Needed: 15 Tools Required: Plesk administrator access, AccountCenter access Overview This article shows you the important syste ... Applies To: (dv) 4.0, DV

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How do I reboot my server? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access, Parallels Power Panel access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access, Parallels Power Panel access Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools ... Applies To: (dv) 3.5, (dv) 4.0, (ve), All DV, DV, DV Developer

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Add or Delete Domains and Domain Aliases in Plesk Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This guide will show you how to add or delete a domain or a domain alias for your DV serve ... Applies To: (dv) 4.0, DV

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Installing the Plesk Customer and Business Manager Applies to: DV Difficulty: Hard Time Needed: 30 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Hard Time Needed: 30 Tools Required: SSH, root access, vi knowledge Overview This article explains how to install the Plesk Customer & Business Manager for ... Applies To: (dv) 4.0, DV

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Restore a Server using a Snapshot Backup Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator or root access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator or root access Applies to: DV Developer Difficulty: Easy Time Needed ... Applies To: (dv) 4.0, (ve), DV, DV Developer

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Which version of Plesk do I have? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview The most current version of Plesk offered on our DV is 11.5. This article contains links t ... Applies To: (dv) 4.0, All DV, DV

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Managing your disk usage Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, AccountCenter access Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access Introduction This article will show you various ways to monitor your server's disk space. Each hosting p ... Applies To: (dv) 4.0, DV, Grid

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Backup Options Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: FTP, SSH, or CloudTech Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Applies to: DV Developer Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access A ... Applies To: (dv) 4.0, (ve), CloudTech, DV, DV Developer, Grid

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Creating additional FTP/SFTP users Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access or root access, SSH, vi knowledge Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk adm ... Applies To: (dv) 3.5, (dv) 4.0, DV, Grid

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Where are the access_log and error_log files for my server? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Y ... Applies To: (dv) 4.0, DV, Grid

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How do I enable or disable local mail for my domain? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Introducti ... Applies To: (dv) 4.0, DV, Grid

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Using the Plesk Migration Manager Applies to: DV, DV 4.0 Difficulty: Medium Time Needed: 90+ Tools Required: SSH, root Introduction This article walks you through using Plesk's built-in Migration Manager, so you can easily migrate your websites from one DV server to another. You may also be able to use the Migration Ma ... Applies To: (dv) 4.0, DV

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Create a Mailing List in Plesk Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview A mailing list is a group email address with a number of subscribed users. Mailing lists a ... Applies To: (dv) 3.0, (dv) 3.5, (dv) 4.0

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Securing your DV server Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access, vi knowledge Before you start This article has the following dependencies: Please be cautious when ... Applies To: All DV

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Create a Catch-All Email Account Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview T ... Applies To: (dv) 4.0, DV, Grid

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Managing your files with File Manager Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Root user password and/or Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Root user passwor ... Applies To: (dv) 4.0, DV, Grid

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How can I change my email password? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview W ... Applies To: (dv) 4.0, DV, Grid

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Making it Better: Install Plesk Health Monitor (PHM) Applies to: DV Difficulty: Medium Time Needed: 30 minutes Tools Required: SSH, root access Applies to: DV 4.0 Difficulty: Medium Time Needed: 30 minutes Tools Required: SSH, root access Making it Better This article is part of the Making it Better series, which details advanced enhancem ... Applies To: (dv) 4.0, DV

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Creating additional Plesk Control Panel users Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Plesk allows you to create many kinds of Control Panel users. These users can log into the ... Applies To: (dv) 4.0, DV

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Three Plesk panels Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: None Overview Your server comes with Plesk 11 and access to three different Plesk control panels. Each panel is used for specific purposes. Contro ... Applies To: (dv) 4.0, DV

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Where do I download Plesk's mobile Server Manager and Server Monitor? Applies to: DV Difficulty: Medium Time Needed: 10 Tools Required: Plesk administrator access or Internet access Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: Plesk administrator access or Internet access Overview Parallels Plesk Panel's mobile Server Manager ... Applies To: (dv) 4.0, DV

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Plesk users explained Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Plesk 11 incorporates a few different kinds of users. Some are specific to the Plesk contr ... Applies To: (dv) 4.0, DV

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How do I add a reseller in Plesk? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview The Reseller allows you to resell your DV's physical resources, such as disk space and RAM ... Applies To: (dv) 4.0, DV

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How do I upgrade Plesk? Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Overview The DV product was first provisioned with a variant of either Plesk 11 or Plesk 11.5. ... Applies To: (dv) 4.0, DV

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Modify the number of SpamAssassin processes Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access or SSH, root or sudo access, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access or SSH, root or sudo access, vi knowledge Overview Yo ... Applies To: All DV

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Installing Plesk Language Packs Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Your DV server includes a license that supports the installation and use of one additional ... Applies To: (dv) 4.0, DV

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Use www prefix with subdomain Applies to: DV Difficulty: Medium Time Needed: 10 Tools Required: root access, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: root access, vi knowledge Overview Generally, the www prefix is not used when using subdomains. If you want to use the pref ... Applies To: (dv) 4.0, DV

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Customize your Plesk subscription Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Subscription is an instance of service plan assigned to a customer. To provide a particula ... Applies To: (dv) 4.0, DV

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How do I keep Plesk up to date? Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Overview You can keep Plesk updated automatically. This article will walk you through the easy steps. If you are running a version older than 11, please see How do I upgrade Plesk? for inst ... Applies To: (dv) 4.0, DV

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Create your webspace or subscription Applies to: DV Difficulty: Easy Time Needed: 15 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 15 Tools Required: Plesk administrator access Overview The Plesk 11 Control Panel uses webspaces and subscriptions to manage access to your domai ... Applies To: (dv) 4.0, DV

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How can I change my Plesk admin password? Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access or SSH, vi knowledge Overview Parallels Plesk Panel allows a server administrator to set up new websites, reseller accounts, e-mail accounts, and DNS entries through a web-based interface. The admin ... Applies To: All DV

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How many email addresses can I add to my whitelist and blocklists? Applies to: DV Difficulty: Easy Time Needed: 5 Tools Required: none Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: SSH, Plesk administrator access Overview By default, Plesk 11.5 does not place restrictions on the number of email addresses listed in your whiteli ... Applies To: (dv) 4.0

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How can I change my Plesk interface? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview Depending on how you would like to use your DV, Plesk Panel provides two different ... Applies To: (dv) 4.0

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Configuring Log Rotation Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview All connections to the Web server and requests for files that were not found on the server ... Applies To: (dv) 4.0, DV, DV Dedicated

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"Disk Quota Exceeded" errors in emails Applies to: DV Difficulty: Easy Time: 10 Tools needed: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time: 10 Tools needed: Plesk administrator access Overview This error occurs when you have a disk quota for an account exceeded or one of your email users no longer ha ... Applies To: (dv) 4.0, DV

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Stopping Plesk key update deferral notifications Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: SSH, root or sudo access, vi knowledge or email client Overview Parallels Plesk Panel daily maintenance script establishes a connection with the Parallels Licensing server and initiates periodic license update procedure ... Applies To: All DV

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Back Up Your Server Using the Snapshot Backup Tool Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator access Applies to: DV Developer Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Requi ... Applies To: (dv) 4.0, (ve), DV, DV Developer

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Getting started guide for Plesk Customer & Business Manager Applies to: DV Difficulty: Easy Time Needed: 60 Tools Required: Plesk Customer & Business Manager installed Applies to: DV 4.0 Difficulty: Easy Time Needed: 60 Tools Required: Plesk Customer & Business Manager installed Overview This article assumes that you have already perfo ... Applies To: (dv) 4.0, DV

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Plesk first-time setup Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access, Plesk administrator access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: None Overview Plesk is the control panel for your DV server 4.0. When you newly provision or revert yo ... Applies To: (dv) 4.0, DV

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How do I assign an IP address in Plesk? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This article will walk you through moving a domain on your DVDV server from one IP address ... Applies To: (dv) 4.0, DV

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How do I enable FastCGI? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview R ... Applies To: (dv) 4.0, Grid

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Managing Server Processes Through the Plesk Power Panel Applies to: DV 4.0 Difficulty: Medium Time Needed: 15 Tools Required: root access Overview This article shows you how to turn on, restart, and turn off services for your DV server. Manage Processes from the Parallels Power Panel Log into your Parallels Power Panel. Visit https://exam ... Applies To: (dv) 4.0

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Troubleshooting Plesk access error Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access Overview "Access for administrator from address xx.xx.xx.xx is restricted in accordance with IP Access restriction policy currently applied." This message means that Plesk IP access policy w ... Applies To: All DV

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DV Backing up and restoring your files TIP: This page has moved. Please see: Backup Options. Applies To: (dv) 3.0, (dv) 3.5, DV Dedicated

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Installing New Applications Using APS TIP: This page has moved. Please see: Using Application Vault. Applies To: (dv) 3.5

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How do I create email accounts on my DV server? TIP: This page has moved. Please see: Creating a POP/IMAP email account. Applies To: All DV, DV Dedicated

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Using Awstats on your DV server TIP: This page has moved. Please see: How do I view my web statistics? Applies To: All DV

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How do I block certain email addresses from sending mail to my server? TIP: This page has moved. Please see: How can I block specific incoming emails? Applies To: (dv) 4.0

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Whitelisting or blacklisting an email user TIP: This page has moved. Please see: How can I block specific incoming emails? Applies To: (dv) 3.0, (dv) 3.5

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Port list for Plesk services Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Overview Which ports need to be opened for all Plesk services to work with a firewall? Generally, it depends on which services are running on the server. All the default ports which can be used by Plesk/services a ... Applies To: All DV

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Add SpamAssassin filtering for all Plesk users TIP: This page has moved. Please see: How do I set up spam filtering for my server? Applies To: All DV

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Can I manually extract files from backups created by Plesk? Applies to: All DV Difficulty: Hard Time Needed: 30 Tools Required: Plesk Backup, Mac, Stuffit Overview The backup file generated by the Plesk Backup utility is a multi-part mime-encoded file. In other words, it is not a simple archive file that can be "unzipped" to access its ... Applies To: All DV

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How do I reset an IP to show the default Plesk page? Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, root or sudo access, vi knowledge Overview Once you have set a domain to be the default domain for a specific IP address in Plesk, you will not be able to deselect that particular domain. At this point, you only ... Applies To: All DV

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Enable user management of spam filtering for Plesk TIP: This page has moved. Please see: How do I set up spam filtering for my server? Applies To: (dv) 3.5, (dv) 4.0

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Adding a subdomain in Plesk TIP: This page has moved. Please see: DV Creating a subdomain in Plesk. Applies To: All DV

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How do I create a mailing list in Plesk? TIP: This page has moved. Please see: How do I create a mailing list in Plesk? Applies To: (dv) 3.5, (dv) 4.0

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What is the difference between domain disk space and hard disk quota? Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Overview This articles covers basic information on the different quotas in Plesk and what each quota setting means. Quotas can be useful to limit your domains use of disk space on the server thus preventing one dom ... Applies To: All DV

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14 Character password limit in Plesk Control Panel Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Overview This is a known and documented issue with Plesk, as explained in their article. They have an arbitrary 14-character limit in the actual html field for password creation. If you had previously used our tool ... Applies To: All DV

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Changing the Plesk Administrator email address Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Overview In the Plesk Control Panel, you can set your email address for the Plesk Administrator. This address is used for all system-related messages. The address is also stored in the following files on your serve ... Applies To: All DV

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Plesk error: "gzip: stdout: Broken pipe" when attempting to backup domains Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Symptom Full error during the backup is: 23:19:25 INFO Executing bundle producer: /bin/tar -C '/var/www/vhosts/domain.tld/statistics/webstat' -f - -c . 23:19:25 INFO Executing bundle producer: /bin/tar -C & ... Applies To: All DV

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Can I browse all of my server files from Plesk? TIP: This page has moved. Please see: Managing your files with File Manager. Applies To: All DV

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Adding SSL Encryption to your mail server TIP: This page has moved. Please see: How can I change default certificates for SMTP, IMAP, and POP3 over SSL? Applies To: All DV

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Plesk Error: "Failed to open sendmail [/var/qmail/bin/sendmail] for execution". Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, root or sudo access Symptoms I am trying to send a message from Webmail but the following error appears: Failed to open sendmail [/var/qmail/bin/sendmail] for execution. The same error is also seen in the log fil ... Applies To: All DV

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Changing SpamAssassin to check emails larger than 250KB Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, root or sudo access, vi knowledge Overview By default, SpamAssassin will not check emails larger than 250 KB. This parameter is set to prevent SpamAssassin from generating a large load on the server. Requirement ... Applies To: All DV

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When does SpamAssassin begin to use the spam filter database for filtering mails? Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, root access, vi knowledge Introduction According to the Spamassassin documentation, the Bayes system is not activated until a certain number of ham (non-spam) and spam has been learned. The default is 200 of each ... Applies To: All DV