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How do I set the path for open_basedir? Applies to: Grid Difficulty: Medium Time Needed: 10 Tools Required: Plain text editor, FTP client or AccountCenter access Applies to: DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: ... Applies To: (dv) 4.0, DV, Grid

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How can I change the domain name for my WordPress site? Applies to: Grid Difficulty: Medium Time Needed: 10 Tools Required: AccountCenter access, WordPress administrator access, phpMyAdmin Applies to: DV Difficulty: Medium Time Needed: 10 Tools Required: Plesk administrator access, WordPress administrator access, phpMyAdmin CloudTech Can H ... Applies To: Grid

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An introduction to the root user Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: None Overview The root is the user name or account that by default has access to all commands and files on a Linux or other Unix-like operating system. It is also referred to as the root account, root user, and the su ... Applies To: All DV

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Password protecting directories Applies to: Grid Difficulty: Easy Time Needed: 20 Tools Required: AccountCenter access or SSH, FTP client Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access or SSH, FTP client Overview You can restrict access to a web folder on your (mt) ser ... Applies To: (dv) 4.0, DV, Grid

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FAQ: Urchin EOL Applies to: All DV and GRID Difficulty: Easy Time Needed: 10 Tools Required: Urchin access Overview EOL is an acronym for End Of Life. Hosting related technology and services develop quickly and are constantly changing. Periodically, some products become antiquated or deprecated due to ... Applies To: All DV, Grid

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Generate API key Applies to: API, All Service Types Difficulty: Easy Time: 5 Tools needed: AccountCenter access An API key is required when you wish to develop applications to help manage and monitor your (mt) Media Temple hosting services. Generate your API key Sign into your AccountCenter. From the ... Applies To: API

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MIME Types Applies to: All Services Difficulty: Easy Time Needed: 10 Tools Required: SSH Use and configure MIME types Various mime types are pre-configured for use on our Grid & DV servers. If you would like to add a custom mime-type for use on your website, you can do so by using an .htaccess ... Applies To: All DV, Grid

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Running scripts outside of the cgi-bin Applies to: Grid Difficulty: Medium Time: 20 Tools needed: FTP, plain text editor or SSH, vi knowledge Applies to: DV Difficulty: Medium-Hard Time: 20 Tools needed: SSH, vi knowledge Overview This article describes how to execute scripts outside of your cgi-bin using a .htaccess file. ... Applies To: (dv) 4.0, DV, Grid

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Installing PECL extensions Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Overview PECL is a repository for PHP Extensions, providing a directory of all known extensions and hosting faciliti ... Applies To: All DV, Grid

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Prevent search engines from indexing your websites Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: FTP client, plain text editor Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: FTP client, plain text editor Overview Web Robots, also known as Web Wanderers, Crawlers, or Spiders, are programs that t ... Applies To: All DV, Grid

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Installing YUM on a DV server Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: None Overview YUM is a package manager for CentOS, the operating system provided with your DV server. It allows automatic software installation, inc ... Applies To: (dv) 4.0, DV

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System Paths and log file locations Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: None Overview The following is a list of paths to commonly used directories ... Applies To: (dv) 4.0, DV, Grid

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How do I enable CloudFlare? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview CloudFlare ... Applies To: (dv) 4.0, (ve), Grid

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Why is my vhost file not being used by Apache? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview The most common reason for the Apache webserver not being able to use your vhost f ... Applies To: (dv) 4.0, DV

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Enabling WebDAV Applies to: DV and DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access, vi knowledge Overview WebDAV stands for Web-based Distributed Authoring and Versioning. It is a set of extensions to the HTTP protocol which allows users to collaboratively edit and manage fil ... Applies To: (dv) 4.0, DV

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Session save path errors and the vhost.conf Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview Session support in PHP is of a way to preserve certain data across subsequent acce ... Applies To: (dv) 4.0, DV

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Installed perl modules Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Overview The following list includes all of the currently installed perl modules installed on our Grid platform. Due to the complex nature of the Grid, we require additional time before installing any modules system- ... Applies To: Grid

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Troubleshooting CGI/PERL scripts Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: SSH, vi knowledge Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: SSH, vi knowledge Overview This article provides some basic troubleshooting steps to follow for CGI and Perl scripts. This article i ... Applies To: (dv) 3.5, (dv) 4.0, Grid

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Database users on the Grid Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview This article provides instructions on how to change the password for database users on the Grid. You can find more database information within your Server Guide. Database User Types On the ... Applies To: Grid

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CloudTech Security Audit Applies to: All DV Difficulty: Easy Time Needed: 5 Tools Required: AccountCenter access Overview CloudTech On-Demand is an à la carte premium support offering. It provides specialized assistance for the Grid and DV servers. CloudTech helps clients of all sizes and technical abilities to ... Applies To: All DV

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Grid Backing Up Site Content Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: FTP, SSH Overview The Grid doesn't come with built-in backup functionality. In general, you'll want to backup your website data using a third-party FTP client or a specialized backup tool. Below you'll find a list of so ... Applies To: Grid

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Installing Joomla Applies to: Grid Applies to: All DV Difficulty: Medium Time Needed: 10-20 Tools Required: AccountCenter access, FTP client Overview Joomla is a free and open source CMS or content management system for publishing content on the World Wide Web and intranets. CloudTech Can Help! If yo ... Applies To: Grid

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What is a domain warning for 1-Click installations? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access and DNS control Note: This article assumes that you will be taking your site live upon installation. If you're site is still in development, you may continue to use your access domain to preview your si ... Applies To: Grid

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Install Node.js on Ubuntu Applies to: DV Developer Difficulty: Hard Time: 30 Tools needed: SSH Access READ ME FIRST This article is provided as a courtesy and is intended as a general guide. Installing, configuring, and troubleshooting third-party applications is not supported by (mt) Media Temple. Our support sta ... Applies To: DV Developer

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How do I enable FastCGI? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview R ... Applies To: (dv) 4.0, Grid

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Server status Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: (ve) Server Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access You can view your DV server's or (ve) Server's health directly from the AccountCenter. This will give yo ... Applies To: (dv) 4.0, (ve)

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What is a website? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Overview This article is intended for the first-time website owner; perfect for the noob to get her/his toes wet and a pleasant refresher for the seasoned developer. What is a website? A website is a ... Applies To: All Service Types

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Why is my website slow? Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Overview This article will help you determine what is causing your website to load slowly and how to fix it. ... Applies To: (dv) 3.5, (dv) 4.0, Grid

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General slowness caused by excessive includes Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: None Symptoms Web page loads slowly. Elements of the page don't load. The page seems to "hang" before loading a certain element, and then loads quickly. READ ME FIRST This article is provided as a courtes ... Applies To: All Service Types

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How do I change a web user's password? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview Web users allow you to you restrict access to a directory on your Grid. Requirements You will need to already have a Password Protected Directory with a web user. For more information, pleas ... Applies To: Grid

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Using Environment Variables in PHP Service Type: Grid Difficulty: Medium Time Needed: 10 Tools Required: None Environment variable definition PHP environment variables allow your scripts to glean certain types of data dynamically from the server. This supports script flexibility in a potentially changing server environme ... Applies To: Grid

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How do I add a subdomain to CloudFlare? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview You can easily add a subdomain to your CloudFlare service. This article will show you how! A subdomain is a domain that is a subsection of what is often called a parent domain. For example, ... Applies To: Grid

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Basic troubleshooting & tips for CloudFlare Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview CloudFlare ... Applies To: (ve), All DV, Grid

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Using Git Applies to: Grid Difficulty: Hard Time Needed: 30 Tools Required: SSH, vi knowledge Overview Git is a free and open source, distributed version control system designed to handle everything from small to very large projects with speed and efficiency. Git falls in the category of distrib ... Applies To: Grid

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HOWTO: Grid Stop multiple SVN password prompts Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Overview On the Grid, we exclusively use the svn+ssh:// scheme, and not http://. For this reason, it is normal to experience multiple password prompts for every outbound connection. The solution is to ... Applies To: Grid

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Installing Mercurial Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Applies to: DV Difficulty: Medium Time Needed: 30 Tools Required: SSH, root, vi knowledge Overview Mercurial is a fast, lightweight Source Control Management system designed for efficient handling of ... Applies To: Grid

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Ordering additional IP addresses Applies to: All DV & (ve) Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview This article provides you details on how to purchase additional IP addresses for any DV server or (ve) Server. By default, all (mt) Media Temple services come with one IP address ... Applies To: (ve), All DV

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Running CGI scripts in the httpdocs directory without mod_perl TIP: This page has moved. Please see: Running scripts outside of the cgi-bin. Applies To: All DV

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Using SSH in PuTTY (Windows) Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: PuTTY, SSH enabled Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: PuTTY, root or sudo access Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: PuTTY, root or sudo access Overview PuT ... Applies To: (ve), All DV, Grid

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How do I install Drupal using the 1-Click Applications tool? Applies to: Grid Difficulty: Easy Time Needed: 20 Tools Required: AccountCenter access Overview Drupal is a free and open source content management system (CMS) written in PHP and distributed under the GNU General Public License. This article will show you how to install Drupal using th ... Applies To: Grid

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Using SSH in Terminal.app (Mac OS X) Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Mac OS X, Terminal, SSH Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Mac OS X, Terminal, SSH Applies to: (ve) Difficulty: Easy Time Needed: 10 Tools Required: Mac OS X, Terminal, SSH Overview The ... Applies To: (ve), All DV, Grid

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Block a specific IP address from accessing your website Applies to: Grid Difficulty: Medium Time Needed: 15 Tools Required: FTP client, plain text editor Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: FTP client, plain text editor Overview If you have annoying visitors, site scrapers, or spammers, you may find it usef ... Applies To: All DV, Grid

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Enabling vi syntax colors Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi Overview The following guide will show you how to enable syntax colors for VI/VIM. Instructions Connecting via SSH to your serve ... Applies To: All DV, Grid

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How do I use the Redirect Domains tool? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview The AccountCenter contains a powerful and easy-to-use tool to create redirects for your Grid hosted domains. This simple GUI, graphic user interface, allows you to create a 301 Redirect comma ... Applies To: Grid

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Installing Perl modules on the Grid Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Overview The following article will show you how to install Perl modules on the Grid. You can find many Perl modules by visiting http://search.cpan.org. NOTE: Whenever you see ##### please replace it w ... Applies To: Grid

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Grid Is mod_gzip installed on the Grid? Applies to: Grid Difficulty: Medium Time Needed: 10 Tools Required: FTP, plain text editor or SSH access, vi knowledge Overview Since the Grid runs the newer Apache 2, mod_gzip has been replaced by the more flexible and configurable mod_deflate. Essentially, this means that if you are s ... Applies To: Grid

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Cron jobs for Grid TIP: This page has moved. Please see: Using Cron. Applies To: Grid

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HOWTO: Grid SVN multiple users Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH, vi knowledge Overview Subversion, often referred to as SVN, is a software versioning and a revision control system distributed under a free license. Developers use Subversion to maintain current and historical vers ... Applies To: Grid

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Using Subversion Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: SSH Overview Subversion, often referred to as SVN, is a software versioning and a revision control system distributed under a free license. Developers use Subversion to maintain current and historical versions of files su ... Applies To: Grid

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How do I use symlinks to redirect my site? Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SSH Overview This article will show you how to make the content displaying for example.com appear when visiting alt-example.com. A symlink, short for symbolic link, is one of the best ways to do this. Before you start ... Applies To: Grid

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How do I disable the CloudFlare service? Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview The CloudFlare service can easily be disabled for any domain, at any time, in your AccountCenter. Instructions Log into your AccountCenter. On the Overview page, scroll down to ... Applies To: (dv) 4.0, (ve), Grid

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Why am I getting a 500 Internal Server Error message? Applies to: All Service Types Difficulty: Medium Time Needed: 20 Tools Required: Plain text editor, FTP client Overview 500 Internal Server Error is a generic error message, given when no more specific message is suitable. There are a number of causes for a 500 Internal Server Error to ... Applies To: All Service Types