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Recover from a site hack or compromise Applies to: All Service Types Difficulty: Hard Time Needed: 60 Tools Required: SSH, SFTP Overview This article will help you recover from a site hack or compromise. CloudTech Can Help! Additional assistance is available via CloudTech, our premium support service: The CloudTech Se ... Applies To: All Service Types

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CloudTech Security Pack Applies to: Grid Difficulty: Easy Time Needed: Variable Tools Required: AccountCenter Access Applies to: All DV Difficulty: Easy Time Needed: Variable Tools Required: AccountCenter Access Overview The CloudTech Security Pack service is a new suite of comprehensive site security tools to ... Applies To: All Service Types

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CloudTech On-Demand Malware and Blacklist Removal Applies to: All Services Difficulty: Easy Time Needed: Variable Tools Required: AccountCenter Access Overview The CloudTech Malware & Blacklist Removal service offers a clean-up of an infected site. Our CloudTech experts can perform a full site cleanup and website blacklist removal fo ... Applies To: (dv) 4.0, CloudTech, DV, DV Developer, Grid

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How to uncover malicious code/malware files Applies to: All Service Types Difficulty: Hard Time: 1 hour Tools needed: SSH Overview An unfortunate side-effect of being online is the fact that you are continually being probed for weaknesses by ne'er do wells. Be it your computer, your internet provider, or your website, someone is al ... Applies To: All Service Types

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How do I change or update account passwords? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access, Plesk adminsitrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access, ... Applies To: (dv) 4.0, DV, Grid

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Backup Options Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: FTP, SSH, or CloudTech Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Applies to: DV Developer Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access A ... Applies To: (dv) 4.0, (ve), CloudTech, DV, DV Developer, Grid

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Strong Password Guidelines Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Overview Creating and using strong passwords is an important part of your server security. NOTE: If your old password was compromised, make ... Applies To: All Service Types

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How do I restore my data from a CloudTech Secure Local Backup? Applies to: Grid Difficulty: Medium-Hard Time Needed: 30-60 Tools Required: SSH, FTP Overview This article will walk you through the process of restoring your content using a backup created by the (mt) Media Temple Secure Local Backup service. If you are creating backups through a custo ... Applies To: Grid

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Working with a hacked or compromised server Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: SFTP Applies to: All DV Difficulty: Medium Time Needed: 20 Tools Required: SFTP NOTE: Remember that it is your responsibility to maintain the security of any scripts or applications you choose to install and use on you ... Applies To: All DV, Grid

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Increase PHP security with PHPSecInfo Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: FTP client Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: FTP client Overview PHPSecInfo provides the security equivalent of the phpinfo() function. It is not a replacement for secure development t ... Applies To: All DV, Grid

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Prevent hotlinking with a .htaccess file Applies to: Grid Difficulty: Medium Time Needed: 15 Tools Required: FTP client, plain text editor Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: FTP client, plain text editor Overview Hotlinking refers to linking directly to non-html objects on other servers, suc ... Applies To: All DV, Grid

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Block a specific IP address from accessing your website Applies to: Grid Difficulty: Medium Time Needed: 15 Tools Required: FTP client, plain text editor Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: FTP client, plain text editor Overview If you have annoying visitors, site scrapers, or spammers, you may find it usef ... Applies To: All DV, Grid