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Creating an Email Account Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: WordPress ... Applies To: (dv) 4.0, Grid

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How do I add a Snapshot Backup to my server? Applies to: All DV, (ve) Server Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Overview The Snapshot Backup preserves the entire state of your server, from the core configuration files down to the emails. Recommended use: Preserve a working version of your serv ... Applies To: (ve), All DV

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Getting started with your DV server Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Overview The following article will get you familiar with your new DV server, including the (mt) Account Center, ... Applies To: DV

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Moving an SSL Certificate From One Server to Another Applies to: Grid Difficulty: Medium Time Needed: 30 Tools Required: Account Center access Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Account Center access Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Overview ... Applies To: (dv) 4.0, DV, Grid

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How can I change my email password? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Applies to: Google Apps for Work Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Appl ... Applies To: (dv) 4.0, DV, Grid

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Creating FTP/SFTP Users Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access or root access, SSH, vi knowledge Overview You can add FTP users to your server. You have the ability to g ... Applies To: (dv) 4.0, DV, Grid

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Choosing Your Hosting Service Applies to: All Services Difficulty: Easy Time Needed: n/a Tools Required: n/a Overview (mt) Media Temple provides multiple web hosting options for a variety of uses and needs. While any of the services mentioned below are built to host websites, each website carries different needs that ... Applies To: All Service Types, DV, DV Dedicated, DV Developer, Grid, Managed Hosting, Virb, WordPress Hosting

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Where are the access_log and error_log files for my server? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Y ... Applies To: (dv) 4.0, DV, Grid

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Create a Catch-All Email Account Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview T ... Applies To: (dv) 4.0, DV, Grid

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How do I assign an IP address in Plesk? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This article will walk you through moving a domain on your DVDV server from one IP address ... Applies To: (dv) 4.0, DV

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How can I change my Plesk admin password? Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: Account Center access or SSH, vi knowledge Overview Parallels Plesk Panel allows a server administrator to set up new websites, reseller accounts, e-mail accounts, and DNS entries through a web-based interface. The admi ... Applies To: All DV

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Using Webmail Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Email account Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Email account Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Email account Introduction Your Grid comes with webmail a ... Applies To: (dv) 4.0, DV, Grid

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How do I set up spam filtering for my server? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Introducti ... Applies To: (dv) 4.0, DV, Grid

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Managing your files with File Manager Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Root user password and/or Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Root user passwo ... Applies To: (dv) 4.0, DV, Grid

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Managing a MySQL database with phpMyAdmin Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: AccountCenter access, database user login Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access, database user login Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Requi ... Applies To: (dv) 4.0, DV, Grid

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Backup Options Applies to: Grid Difficulty: Medium Time Needed: 20 Tools Required: FTP, SSH, or CloudTech Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Applies to: DV Developer Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access A ... Applies To: (dv) 4.0, (ve), CloudTech, DV, DV Developer, Grid

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What's new in Plesk 12? Overview As of July 2014, Parallels Plesk 12 is available on all DV services and can be updated directly through the Plesk control panel. The latest version of this state-of-the-art hosting administration panel includes many enhancements and new features. Here are some of the highlights new to ... Applies To: (dv) 4.0, DV, DV Dedicated

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How do I upgrade Plesk? Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Overview The DV product was first provisioned with a variant of either Plesk 11 or Plesk 11.5. ... Applies To: (dv) 4.0, DV

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Setting up private nameservers Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access Overview This article explains how to use your DV server as an authoritative nameserver using o ... Applies To: (dv) 4.0, DV

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Rejecting all email for nonexistent users Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This article will ... Applies To: (dv) 4.0, DV, Grid

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Creating a subdomain in Plesk Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview In the Domain Name System (DNS) hierarchy, a subdomain is a domain that is part of a large ... Applies To: (dv) 4.0, DV

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Add or Delete Domains and Domain Aliases in Plesk Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview This guide will show you how to add or delete a domain or a domain alias for your DV serve ... Applies To: (dv) 4.0, DV

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Restore a Server using a Snapshot Backup Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator or root access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator or root access Applies to: DV Developer Difficulty: Easy Time Needed ... Applies To: (dv) 4.0, (ve), DV, DV Developer

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Using the Plesk Migration Manager Applies to: DV, DV 4.0 Difficulty: Medium Time Needed: 90+ Tools Required: SSH, root Introduction This article walks you through using Plesk's built-in Migration Manager, so you can easily migrate your websites from one DV server to another. You may also be able to use the Migration Ma ... Applies To: (dv) 4.0, DV

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Create a Mailing List in Plesk Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview A mailing list is a group email address with a number of subscribed users. Mailing lists a ... Applies To: (dv) 3.0, (dv) 3.5, (dv) 4.0

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Securing your DV server Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access, vi knowledge Before you start This article has the following dependencies: Please be cautious when ... Applies To: All DV

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How can I block specific incoming emails? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Instructions READ ME FIRST (mt) Media Temple makes a best effort to ensure the accuracy of all cont ... Applies To: (dv) 4.0, DV

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Troubleshooting common issues with email Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: None Getting started Email covers a broad category of services. Some errors are easy to diagnose while others require a bit of investigation. This ... Applies To: All DV, Grid

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Making it Better: Install Plesk Health Monitor (PHM) Applies to: DV Difficulty: Medium Time Needed: 30 minutes Tools Required: SSH, root access Applies to: DV 4.0 Difficulty: Medium Time Needed: 30 minutes Tools Required: SSH, root access Making it Better This article is part of the Making it Better series, which details advanced enhancem ... Applies To: (dv) 4.0, DV

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Creating additional Plesk Control Panel users Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Plesk allows you to create many kinds of Control Panel users. These users can log into the ... Applies To: (dv) 4.0, DV

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Three Plesk panels Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: None Overview Your server comes with Plesk 11 and access to three different Plesk control panels. Each panel is used for specific purposes. Contro ... Applies To: (dv) 4.0, DV

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Where do I download Plesk's mobile Server Manager and Server Monitor? Applies to: DV Difficulty: Medium Time Needed: 10 Tools Required: Plesk administrator access or Internet access Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: Plesk administrator access or Internet access Overview Parallels Plesk Panel's mobile Server Manager ... Applies To: (dv) 4.0, DV

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Plesk users explained Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Plesk 11 incorporates a few different kinds of users. Some are specific to the Plesk contr ... Applies To: (dv) 4.0, DV

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How do I add a reseller in Plesk? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview The Reseller allows you to resell your DV's physical resources, such as disk space and RAM ... Applies To: (dv) 4.0, DV

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Modify the number of SpamAssassin processes Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access or SSH, root or sudo access, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: Plesk administrator access or SSH, root or sudo access, vi knowledge Overview Yo ... Applies To: All DV

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Installing Plesk Language Packs Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Your DV server includes a license that supports the installation and use of one additional ... Applies To: (dv) 4.0, DV

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Use www prefix with subdomain Applies to: DV Difficulty: Medium Time Needed: 10 Tools Required: root access, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: root access, vi knowledge Overview Generally, the www prefix is not used when using subdomains. If you want to use the pref ... Applies To: (dv) 4.0, DV

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Why is my vhost file not being used by Apache? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview The most common reason for the Apache webserver not being able to use your vhost f ... Applies To: (dv) 4.0, DV

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Create your webspace or subscription Applies to: DV Difficulty: Easy Time Needed: 15 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 15 Tools Required: Plesk administrator access Overview The Plesk 11 Control Panel uses webspaces and subscriptions to manage access to your domai ... Applies To: (dv) 4.0, DV

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Configuring Log Rotation Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview All connections to the Web server and requests for files that were not found on the server ... Applies To: (dv) 4.0, DV, DV Dedicated

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"Disk Quota Exceeded" errors in emails Applies to: DV Difficulty: Easy Time: 10 Tools needed: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time: 10 Tools needed: Plesk administrator access Overview This error occurs when you have a disk quota for an account exceeded or one of your email users no longer ha ... Applies To: (dv) 4.0, DV

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Back Up Your Server Using the Snapshot Backup Tool Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator access Applies to: DV Developer Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Requi ... Applies To: (dv) 4.0, (ve), DV, DV Developer

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Creating and Restoring Backups Using Plesk's Backup Manager Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk Access Overview Backing up your content is very important. Backups help protect your content in the case of unforeseen catastrophes and provide known good instances of your sites and data that you may revert to. Whil ... Applies To: DV