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Where are the access_log and error_log files for my server? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview Y ... Applies To: (dv) 4.0, DV, Grid

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Adding Temporary Disk Space to Your Server Applies to: All DV Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Overview This article outlines the process of adding temporary disk space to your DV server. You can add this space using the Advanced Recovery Tools in your Account Center. Instructions Clic ... Applies To: All DV

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How do I set up spam filtering for my server? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: Account Center access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Introducti ... Applies To: (dv) 4.0, DV, Grid

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How can I raise Courier-IMAP or POP3 connections for my server? Applies to: All DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview By default, Plesk's Courier-IMAP and POP3 email servers drastically limit the number of inbound connections to prevent users from opening up too many concurrent sessions. Unfort ... Applies To: All DV

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Requesting a Call from Support Applies to: All Service Types Difficulty: Easy Time Needed: 10 Tools Required: AccountCenter access Overview Our AccountCenter now allows you to request a call from a support agent to speak with you about any issues you are having with your (mt) Media Temple services. Instructions C ... Applies To: All Service Types

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How do I set the path for open_basedir? Applies to: Grid Difficulty: Medium Time Needed: 10 Tools Required: Plain text editor, FTP client or AccountCenter access Applies to: DV Difficulty: Medium Time Needed: 10 Tools Required: Plesk Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: SSH, root access, vi know ... Applies To: (dv) 4.0, DV, Grid

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Restore a Server using a Snapshot Backup Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator or root access Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Snapshot Backup, Plesk administrator or root access Applies to: DV Developer Difficulty: Easy Time Needed ... Applies To: (dv) 4.0, (ve), DV, DV Developer

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Securing your DV server Applies to: DV Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 20 Tools Required: SSH, root access, vi knowledge Before you start This article has the following dependencies: Please be cautious when ... Applies To: All DV

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Disabling RBL spam protection Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: Plesk administrator access Overview RBL, short for Realtime Blackhole List, is a list of IP addresses whose owners refuse to s ... Applies To: (dv) 4.0, DV

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Why is my vhost file not being used by Apache? Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview The most common reason for the Apache webserver not being able to use your vhost f ... Applies To: (dv) 4.0, DV

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Session save path errors and the vhost.conf Applies to: DV Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Applies to: DV 4.0 Difficulty: Easy Time Needed: 10 Tools Required: SSH, root access, vi knowledge Overview Session support in PHP is of a way to preserve certain data across subsequent acce ... Applies To: (dv) 4.0, DV

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How do I increase the MySQL connections for my server? Applies to: Grid Difficulty: Easy Time Needed: 10 Tools Required: None Applies to: DV Difficulty: Medium Time Needed: 10 Tools Required: SSH, vi knowledge Applies to: DV 4.0 Difficulty: Medium Time Needed: 10 Tools Required: SSH, vi knowledge Overview The MySQL SmartPool v.2 for the ... Applies To: (dv) 4.0, DV, Grid

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"Disk Quota Exceeded" errors in emails Applies to: DV Difficulty: Easy Time: 10 Tools needed: Plesk administrator access Applies to: DV 4.0 Difficulty: Easy Time: 10 Tools needed: Plesk administrator access Overview This error occurs when you have a disk quota for an account exceeded or one of your email users no longer ha ... Applies To: (dv) 4.0, DV

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Using Repair Mode All DV Difficulty: Medium Time Needed: 30 Tools Required: Your server's root password, access to your Plesk Power Panel What is Repair Mode? Repair Mode is a handy tool that is natively available on all DV servers. It allows you to navigate your server's file system while your actual se ... Applies To: (dv) 4.0, (ve), All DV, DV, DV Developer