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Manual Payment Methods

  • Applies to: All Service Types

  • Difficulty: Easy

  • Time needed: 10 minutes

  • Tools needed: AccountCenter access

 
  • Applies to: All Service Types
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: AccountCenter access

Overview

Most (mt) Media Temple accounts are set up for automatic payments from the primary credit card on file. This means anytime a charge occurs on the account, the primary credit card will be charged. The other options to make manual payments are PayPal and credit card.

Instructions

  1. Log into the AccountCenter.
  2. From the Billing tab, select Make a Payment. See Figure 1:


    Figure 1: Hover over the "Billing" tab and a menu appears.

  3. Once you have chosen Make a Payment, you will the see following screen. On this screen, you are able to choose to pay the current balance or a different amount. The options to complete the payment are the primary credit card on file, a different credit card, and PayPal/PayPal Echeck. See Figure 2.


    Figure 2: AccountCenter payment screen.

PayPal/PayPal eCheck

PayPal payments can be made in the AccountCenter. However, at this time, automatic payments are not available. The following screen will be seen after selecting PayPal and clicking the Make a Payment button in the AccountCenter:


Figure 3: PayPal payment screen.

You will now enter your PayPal email address and password to login so that you can complete the process for your payment.

Credit Card

To complete a credit card payment in the AccountCenter, please click the corresponding radial button in Figure 2 above and you have the options of the primary credit card on file or a different card.

Other Manual Payments

Two other manual payment types are available, which are Check/Money Order (for US customers only) and Wire Transfer.

Check/Money Order

Physical checks and money orders can be sent to our mailing address. 

Please send check payments to:

(mt) Media Temple
8520 National Blvd, Suite A
Culver City, CA 90232, USA

Please make sure to include your account number or primary domain on the memo section of the check. Check payments will be processed in a timely manner once we receive the payment in the mail.

TIP:

Please keep in mind that you can use PayPal eCheck as described above under the PayPal option in your AccountCenter. PayPal is free to sign up and there are no fees incurred when making payments with PayPal eCheck.

Wire Transfer

Wire transfer payment can be processed with the bank of your choice and our bank. A $15.00 fee is added by (mt) Media Temple for any wire transfer payments, in addition to any charges by your financial institution. Please open a support request in your AccountCenter to receive the wire transfer information.

Resources

 

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